6 jobs in Riana Group

Job Overview
This role combines accounting and office administration duties, including tax compliance, payroll processing, audit, invoicing, bank reconciliations, and inventory oversight. The candidate will also manage office operations such as petty cash, and supplier/client communications, while improving financial processes where applicable.

Key Responsibilities

Responsibilities
Accounts

• Ensure compliance with Tanzanian tax and regulatory framework by preparing statutory returns Independently-i.e PAYE, WCF, NSSF, WITHOLDINGS, SDL, QUARTERLY ADVANCE CORPORATE TAX, VAT FILING, ANNUAL RETURN
• Knowledge of payroll processing as per the Tanzania Revenue Authority policies.
• Should be able to handle audits both externally and internally by supplying relevant documentation.
• Will be responsible for generating EFD invoices for sales.
• Three-way matching for the purchase invoices to ensure compliance -i.e check on EFD issues.
• Will be responsible for bank transactions postings and reconciliation on daily basis.
• Will be fully responsible for receivable accounting by billing and contacting clients on collections. Which include documentation of invoices and submission to the customers and payment follow up via calls, emails and visits
• Responsible for accounts payable including verification of the supporting documents, compliance with TRA, reconciliation and creating a payment plan for suppliers.
• Will be responsible for the office petty cash management
• Should have some knowledge of inventory management i.e Valuation, stock take etc
• Leadership skills – experience in leading a team of at least 5-10 people.
• Knowledge of Zoho Books will be an added advantage.
• Continuously seek process improvements and update policies and procedures accordingly.

Admin

• Support and coordinate general office administration with office supplies, documentation, filing and ensure smooth day-to-day operations for the team at the office and in the Field.
• Departmental collaboration for administrative support e.g. Operations, Projects, HR.
• To carry out any other tasks as may be directed by the Management.

Knowledge and Skills

Area Details

Education

Bachelor's in Accounting, Finance, or related field; CPA(T) or ACCA preferred

Relevant Experience

Minimum 3 – 5 Years Experience Accounting And Administration Roles
Supervisory Experience

Must have managed a team of at least 5 – 10 people

Software & Systems

Proficiency in Zoho Books or knowledge of accounting software or other ERP systems; strong Excel skills for data analysis and reconciliations

Accounting Knowledge

Understanding of AP/AR processes, accrual accounting, VAT/WHT application, and reconciliation practices

Attention to Detail

Essential for accurate invoicing, reconciliation, tax handling, and reporting and Payroll Analysis.

Communication & Stakeholder Management

Address questions from vendor and customer teams; liaise across departments

Time Management & Organization

Fulfill month-end closing duties and timely filing of returns and reports

Problem-Solving & Process Improvement

Identify gaps and propose solutions to streamline processes

Integrity and hard ethic

Ability to work effectively in a team and independently.

How To Apply

To apply, kindly send your CV and Application email to by 20 th September 2025 with the subject as Accountant TZ.

MAIN PURPOSE OF JOB

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized data driven and innovative customer experience solutions. Work closely with the Sales Team. The role will generate sales via desk research, cold calling, and communicating with clients on calls and emails, they should have excellent interpersonal and communication skills. They will be involved in customer meetings, client visits and need to have experience working with Microsoft office and CRMs. 

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Key Responsibilities:

·   Working closely with Sales to ensure the successful closure of the sales process.

·   Prepare cost estimates and technical proposals such that it meets client's requirement.

·   Managing the sales bid process by responding to RFIs & RFP.

·   Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients

·   Assist the sales team in qualifying potential customers Working with the Pre-Sales Manager and the Business Development Manager to ensure that all sales documentation and collateral is kept up to date and relevant.

·   Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses

·   Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.

·   Generate more leads by building relationships with customers and proactively seeking new sales opportunities by conducting market analysis developing new relationships with prospective clients.

·   Must be able to communicate professionally in written responses.

·   You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.

·   Hands on experience in working with Microsoft Office

MINIMUM REQUIREMENTS AND COMPETENCIES

• Bachelor's Degree from any major is preferable.
• French – must have professional working proficiency.
• At least 2 years' working experience, will be an advantage having sales experience in the software industry.
• Good understanding of B2B sales.
• Good understanding of Tender Management Process
• Skilled in preparing/analyzing complex technical specifications & bids
• Excellent communication and negotiation skills in both written and spoken
• Relationship management skills.
• Fluent in English

Main Purpose Of Job

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized data driven and innovative customer experience solutions. Work closely with the Sales Team. The role will generate sales via desk research, cold calling, and communicating with clients on calls and emails, they should have excellent interpersonal and communication skills. They will be involved in customer meetings, client visits and need to have experience working with Microsoft office and CRMs.

Key Responsibilities/ Accountabilities
Key Responsibilities

• Working closely with Sales to ensure the successful closure of the sales process.
• Prepare cost estimates and technical proposals such that it meets client's requirement.
• Managing the sales bid process by responding to RFIs & RFP.
• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
• Assist the sales team in qualifying potential customers Working with the Pre-Sales Manager and the Business Development Manager to ensure that all sales documentation and collateral is kept up to date and relevant.
• Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses.
• Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
• Generate more leads by building relationships with customers and proactively seeking new sales opportunities by conducting market analysis developing new relationships with prospective clients.
• Must be able to communicate professionally in written responses.
• You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
• Hands on experience in working with Microsoft Office.

Minimum Requirements And Competencies

• Bachelor's Degree from any major is preferable.
• At least 2 years' working experience, will be an advantage having sales experience in the software industry.
• Good understanding of Tender Management Process.
• Skilled in preparing/analyzing complex technical specifications & bids.
• Excellent communication and negotiation skills in both written and spoken.
• Relationship management skills.
• Fluent in English.
• French – must have professional working proficiency.

How to Apply

To apply, kindly send your resume and email application to by 30 th October 2025. Clearly indicate the job title in your subject: Presales Executive French.

Job Overview
The overall purpose of this role is to provide administrative support to the Operations and Compliance function in managing day-to-day activities for smooth execution of operations and compliance related tasks across the organization.

Key Responsibilities

Financial Support & Analysis

• Maintain and update financial records in accordance with company policies.

Contract & Compliance Management

• Assist in drafting and reviewing contracts, including NDAs, joint venture agreements, sales agreements, and lease/AMC contracts.
• Track contract renewals, ensuring timely follow-ups and compliance with terms.
• Maintain a database of clients, warranties, AMCs, and lease agreements.
• Coordinate with internal teams to ensure adherence to contract clauses related to support calls, preventive maintenance (PMs), invoicing, and payment terms.
• Share contract renewal updates on a weekly and monthly basis.

Procurement & Billing Coordination

• Follow up on procurement requests to ensure timely purchases and dispatch of client orders.
• Work with support and project teams to track LPO (Local Purchase Order) fulfillment and job card submissions.
• Assist in monitoring open LPOs and ensuring proper billing cycles.
• Prepare and maintain monthly open LPO reports with necessary follow-up actions.
• Coordinate PM follow-ups with the support team to ensure accurate and timely AMC billing.

Client & Support Coordination

• Provide support to clients regarding contract-related inquiries and issue resolution.
• Manage the BDT system for tracking contracts, LPOs, warranties, and billing cycles.
• Assist in issuing QSYS licenses based on agreed client terms.
• Handle coordination of VMS SMS bundle recharges, from quote approval to billing.
• Support team claim approvals and follow-up with payables for reimbursements.
• Facilitate the creation of new clients in Zoho Desk for task allocation.
• Track project handovers and ensure warranties are correctly set up in the system.
• Monitor POCs (Proof of Concept) and follow up with the sales team for closure.

Documentation & Reporting

• Maintain organized records of contracts, LPOs, invoices, job cards, and handovers (both physical and digital).
• Assist in proper filing of legal and company documents as guided.
• Assist in preparing reports related to contract renewals, procurement, and financial transactions.
• General office duties; data entry, filing and document management and reports summary.
• Performing any other tasks assigned from time to time.

Skills & Personal Attributes

• Bachelor's degree (completed) in Finance, Accounting, Economics, or a related field.
• 2-3 years of prior experience in Finance, Accounting, Operations, Compliance or Contract Management. (Internship experience counts).
• Excellent written and verbal communication.
• Strong analytical and problem-solving skills.
• Detail-oriented with strong time management skills to handle multiple tasks.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), proficiency in a financial software tool is a plus.
• High attention to detail and accuracy in working with financial data.
• Good communication, professionalism and interpersonal skills.
• Ability to work independently and collaboratively in a team.
• Understanding of basic financial principles and contract management processes.

How To Apply

To apply, kindly send your resume and cover email application to by
20th September 2025
. Clearly indicate the job title in your subject: Operations Assistant.

Job Overview
As the USS Support Assistant Coordinator, you will be responsible for overseeing the support function and ensure clients receive support on time and the works carried out by the technicians is up to standard. You will also be required to carry out installation, maintenance and service of security systems while adhering to quality. Your role will also involve assisting in the back-office support, reporting, communication and client relationship management supporting the USS Support Coordinator Lead. You will also be a key liaison between the clients and the technical team, support team members, ensuring efficient and timely resolution of customer issues and inquiries.

Key Responsibilities

Key Responsibilities

• To ensure adequate support is provided to the client on time and also to make sure preventive maintenance is carried out on time.
• Monitor the work of the wider support team and ensure the works are carried out as per the company standard.
• Ensure proper documentation of all support calls and preventive maintenance.
• To carry out installation and/or maintenance and service of electronic security systems such as CCTV, access control, barriers, electric fence, PAVA, BMS, IPBAX, Parking, Speedstiles, tripods, intercom, electric gates and fire alarms.
• Responsible for attending to client's support call within set times.
• Responsible for problem escalation and communication to the Leads as required (USS Support Coordinator Lead or USS Support Technical Lead).
• Respond to and fix systems, application problems and issues as raised through calls.
• To handle technical complaints from the client professionally and escalate when necessary.
• Fill a job card for each assignment attended indicating the work covered and any necessary observation.
• Process improvement identification.
• Attend meetings as required. To carry out any other tasks as may be directed by the Management.
• Collaborate with internal stakeholders to gather customer feedback and insights, identify trends, and communicate customer pain points to relevant teams for product improvement.
• Stay updated on industry trends, emerging technologies, and customer support best practices, and proactively share knowledge and recommendations with the team.

Reliever for the USS Support Coordinator Lead

• Team supervision and communication on work allocation having liaised with the USS Support Technical Lead (Implementation).
• Manage all client communication and correspondence.
• Sending of quotation and coordination with the pre sales team
• Follow up on quotes from clients.
• Reporting and monitoring of ongoing activities.
• Leading team meetings or hurdles.

Education and Experience

• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience (2+ years) in a customer support role.
• Working knowledge of multiple security functions and security-driven technology solutions. And willingness to continually acquire new skills.
• Working knowledge of general maintenance processes, methods, tools, and devices.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers, team members, and stakeholders at all levels.
• Proficiency in customer support tools and systems, such as help desk software, customer relationship management (CRM) platforms, and knowledge base systems.
• Exceptional problem-solving skills and the ability to remain calm and composed in high-pressure situations.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple priorities simultaneously.
• Knowledge of customer support best practices, including customer-centricity, empathy, and active listening.

Why Join Us?

To apply, kindly send your resume and cover email application to by
30th September 2025
. Clearly indicate the job title in your subject: USS Support Assistant Coordinator.