2 jobs in Koolboks

Business Unit Lead

Nairobi, Nairobi KES60000 - KES120000 Y Koolboks

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Job Description

About Koolbuy:

Koolbuy is revolutionizing the way small businesses access refrigeration and cooling solutions. Through our Pay-As-You-Go model and smart technology, we make solar and non-solar freezers, air conditioners, and chillers affordable for everyday entrepreneurs. We're not just selling cooling — we're empowering income. We are looking for a dynamic and experienced Business Unit Head to lead our sales teams, drive growth, and ensure operational excellence.

Position Summary:

The Business Unit Head will be responsible for developing and executing sales strategies, driving revenue growth, managing collections, and leading a high-performance team. This role demands a strategic thinker and effective leader with a deep understanding of market dynamics, customer needs, and financial performance management.

Key Responsibilities:

Sales Strategy & Execution

· Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.

· Analyze market trends, customer behavior, and competitor activities to identify and capitalize on new business opportunities.

· Collaborate with marketing teams to design and execute impactful promotional campaigns and go-to-market strategies.

Team Leadership & Development

· Lead, mentor, and manage the sales team to drive performance and ensure goal attainment.

· Set clear performance expectations, conduct regular evaluations, and provide coaching for continuous improvement.

· Foster a collaborative and innovative team culture that supports the company's growth objectives.

Collections & Receivables Management

· Oversee the collections process to ensure the timely collection of outstanding payments.

· Develop and implement strategies to reduce Days Sales Outstanding (DSO) and improve cash flow.

· Monitor accounts receivable, identify trends, and provide detailed collection reports and analysis to senior management.

Client Relationship Management

· Conduct regular client visits to strengthen relationships and gain insights into client needs and satisfaction.

· Address client concerns and feedback promptly and professionally.

· Build and maintain long-term partnerships with key clients to drive retention and loyalty.

Business Performance & Reporting

· Prepare and present regular sales, revenue, and collections performance reports.

· Use data-driven insights to inform strategic decisions and optimize business unit performance.

· Work cross-functionally with finance, operations, and product teams to ensure alignment on business objectives.

Governance, Compliance & Risk Management

· Ensure compliance with internal policies, procedures, and regulatory requirements in all sales and collections activities.

· Identify potential risks in sales and collections processes and implement effective mitigation strategies.

Qualifications:

· Bachelor's degree in Business, Marketing, Finance, or a related field (MBA preferred).

· Minimum of 3-5 years of experience in sales leadership, business development, or commercial management, preferably in a B2B or energy/access-related sector.

· Proven track record of meeting or exceeding sales targets and improving collection cycles.

· Strong analytical skills and experience with data-driven decision-making.

· Excellent leadership, interpersonal, and communication skills.

· Ability to thrive in a fast-paced, evolving environment with a hands-on, solution-oriented approach.

What We Offer:

· A purpose-driven role in a high-growth social enterprise.

· Opportunity to shape the direction of a key business unit.

· Competitive compensation and benefits.

· A collaborative and supportive work environment with room for growth.

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Telesales Executive

Nairobi, Nairobi KES104000 - KES130878 Y Koolboks

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Job Summary:

We are looking for a dynamic and persuasive
Telesales Executive
to join our growing sales team. The ideal candidate will be responsible for reaching out to existing and potential customers to promote Koolboks products and services, closing sales, and supporting customer satisfaction and retention efforts.

Key Responsibilities:

  • Call existing and potential customers to introduce and sell Koolboks products and services.
  • Answer customer inquiries regarding product specifications, pricing, and availability.
  • Accurately record and process customer purchase orders and transactions.
  • Generate qualified leads for the outside sales team.
  • Build and maintain strong relationships with customers to foster loyalty and repeat business.
  • Update and manage customer records, including payment methods, feedback, and purchase history.
  • Use approved sales scripts to guide conversations and handle objections.
  • Understand and effectively communicate product features, benefits, and use cases tailored to customer needs.
  • Consistently meet or exceed daily and monthly call and sales targets.
  • Provide timely reports and feedback on customer trends and market insights.
  • Support other sales or customer engagement initiatives as assigned by management.

Requirements:

  • Proven experience as a telesales representative.
  • Excellent communication and interpersonal skills.
  • Strong persuasive and negotiation abilities.
  • Ability to learn about products and services quickly and explain them to customers.
  • Good organizational and data entry skills.
  • Goal-oriented with a track record of meeting sales quotas.
  • Comfortable working in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems is an advantage.

Preferred Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Experience in selling tech or renewable energy products is a plus.
  • Fluency in English is an added advantage.

What We Offer:

  • Competitive base salary and performance-based incentives.
  • Training and professional development opportunities.
  • A vibrant and inclusive work environment.
  • Opportunity to grow with a socially impactful company.
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