5 Assistant Store Manager jobs in Placements24

Our client, a well-established chain of specialty stores, is seeking a proactive and organized Assistant Store Manager for their location in Kitale . This role involves supporting the Store Manager in all aspects of store operations, including sales, customer service, staff management, and inventory control. You will play a key role in driving store performance, ensuring a positive shopping environment, and developing a high-performing team. The ideal candidate will have a passion for retail, strong leadership potential, and a keen understanding of operational efficiency. This is an excellent opportunity for an ambitious individual looking to advance their retail management career within a reputable organization and contribute directly to the success of the Kitale branch.

• Assist the Store Manager in overseeing daily store operations, ensuring smooth workflow.
• Supervise and motivate retail staff, providing training, coaching, and performance feedback.
• Support sales initiatives and strategies to meet or exceed store sales targets.
• Ensure exceptional customer service is delivered by all team members, resolving customer issues effectively.
• Manage inventory levels, including receiving, stocking, and conducting regular inventory checks.
• Implement and maintain visual merchandising standards to enhance store appearance and product appeal.
• Assist in controlling store expenses and managing operational budgets.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Contribute to staff scheduling and ensure adequate floor coverage.
• Act as a keyholder and assume responsibility for the store in the Store Manager's absence.

• High school diploma required; a college degree or relevant certification is a plus.
• Minimum of 2-3 years of experience in a retail environment, with some supervisory or leadership experience preferred.
• Strong understanding of retail operations, sales principles, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and guide a team effectively.
• Proficiency in using POS systems and basic computer applications.
• Organizational skills with the ability to manage multiple tasks simultaneously.
• A customer-centric approach with strong problem-solving abilities.
• Flexibility to work varied hours, including weekends and holidays.
• A positive attitude and a commitment to achieving store goals.

Our client offers a competitive salary and opportunities for bonuses based on store performance. Employees benefit from staff discounts on products and access to health insurance plans. This role provides significant opportunities for professional development and career progression within the retail management track. You will be part of a supportive team environment that values initiative and dedication. The position offers a blend of in-store and potential remote administrative tasks, providing a dynamic work experience in Kitale .

• Assist the Store Manager in overseeing daily store operations, ensuring efficiency and customer satisfaction.
• Supervise and motivate a team of retail associates, providing guidance and support.
• Manage inventory levels, including receiving, stocking, and conducting regular inventory counts.
• Ensure the store maintains high standards of visual merchandising and presentation.
• Provide excellent customer service, handling inquiries and resolving issues promptly and professionally.
• Assist with staff scheduling, training, and performance management.
• Implement and enforce company policies and procedures.
• Drive sales initiatives and contribute to achieving store sales targets.
• Maintain store cleanliness, safety, and security standards.

• Previous experience in a retail environment, preferably in a supervisory or assistant management role.
• Strong customer service skills and a friendly, approachable demeanor.
• Good communication and interpersonal skills.
• Ability to motivate and lead a team.
• Basic understanding of inventory management and sales principles.
• Ability to work flexible hours, including weekends and evenings, as required by the store schedule.
• High school diploma or equivalent required; further education or certifications in retail management are a plus.
• A proactive attitude and a willingness to learn and take on new responsibilities.
• Familiarity with POS systems is an advantage.

• Assist the Store Manager in the day-to-day operations of the store, including opening and closing procedures.
• Supervise, train, and motivate a team of sales associates to achieve sales targets and provide outstanding customer service.
• Manage inventory levels, including receiving, stocking, and conducting regular stock counts to minimize discrepancies.
• Ensure the store is visually appealing by maintaining high standards of visual merchandising and store cleanliness.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner, aiming for first-contact resolution.
• Assist in the implementation of sales promotions, marketing initiatives, and in-store events.
• Monitor sales performance, analyze reports, and provide feedback to the Store Manager on opportunities for improvement.
• Ensure compliance with all company policies, procedures, and safety regulations.
• Contribute to creating a positive and engaging work environment for the entire store team.
• Act as a brand ambassador, embodying the company's values and commitment to excellence.

• Previous experience in a retail supervisory or assistant management role is essential, preferably within the fashion or apparel sector.
• Strong understanding of retail operations, sales techniques, and customer service principles.
• Proven ability to lead, coach, and motivate a team.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using Point of Sale (POS) systems and basic computer applications.
• A passion for fashion and a keen eye for visual merchandising.
• Ability to work flexible hours, including weekends and holidays, as required by the business needs of the **Mombasa** store.
• High school diploma or equivalent; a degree in a related field is a plus.
• Demonstrated ability to handle cash and manage store opening/closing procedures.
• Commitment to providing an exceptional shopping experience for every customer.

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, merchandising, and inventory management.
• Supervise and motivate a team of retail associates, providing training, coaching, and performance feedback.
• Drive sales performance by implementing sales strategies and ensuring excellent customer engagement.
• Manage inventory levels, conduct regular stocktakes, and minimize stock discrepancies.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and organization.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Assist with staff scheduling, payroll, and adherence to company policies.
• Operate the point-of-sale (POS) system and ensure accurate transaction processing.
• Contribute to creating a positive and productive work environment for all staff members.

• Previous experience as an Assistant Store Manager or a senior retail sales role with supervisory responsibilities.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent communication and interpersonal skills.
• Proficiency in POS systems and basic computer applications.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• High school diploma or equivalent; a degree in a related field is an advantage.
• Availability to work flexible hours, including weekends and holidays, as required for store operations in **Kisumu**.
• A commitment to upholding company standards and delivering exceptional customer experiences.

• Annual salary of **65000 KSh**.
• Opportunities for career advancement to Store Manager roles.
• Employee discounts on merchandise.
• Comprehensive benefits package including health insurance.
• A dynamic and supportive team environment in **Kisumu**.
• Training and development programs to enhance retail management skills.