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Retail Sales Associate - High End Fashion
Posted 16 days ago
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Job Description
About the Role Our client, a prestigious luxury fashion retailer, is seeking an enthusiastic and customer-focused Retail Sales Associate for their store in **Kakamega, Kakamega, KE**. This role is integral to providing an exceptional shopping experience for discerning clients, driving sales, and upholding the brand's reputation for quality and service. You will be responsible for assisting customers, understanding their needs, recommending products, and ensuring a seamless purchase process. The ideal candidate possesses excellent interpersonal skills, a passion for fashion, and a commitment to delivering outstanding customer service. This position requires a proactive attitude and the ability to work effectively within a team in a fast-paced retail environment. Key Responsibilities
- Greet and engage customers in a warm and professional manner.
- Provide expert product knowledge and styling advice to customers.
- Assist customers in finding products that meet their needs and preferences.
- Drive sales performance by proactively approaching customers and offering personalized recommendations.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain store appearance and visual merchandising standards to create an attractive shopping environment.
- Handle customer inquiries, returns, and exchanges with professionalism and efficiency.
- Build and maintain strong relationships with customers to foster loyalty and repeat business.
- Stay informed about current fashion trends, brand collections, and promotional activities.
- Assist with inventory management tasks, including stock counts and replenishment.
- Previous experience in retail sales, preferably in fashion or luxury goods.
- Excellent communication, interpersonal, and customer service skills.
- A genuine passion for fashion and a strong sense of style.
- Ability to build rapport with customers and provide personalized service.
- Basic math skills and proficiency with POS systems.
- Ability to work effectively in a team environment and independently.
- High school diploma or equivalent; some college or fashion-related coursework is a plus.
- Flexibility to work varied shifts, including weekends and holidays, as required by the retail schedule.
- Must be based in or able to commute to **Kakamega, Kakamega, KE**.
- Competitive hourly wage plus commission opportunities.
- Employee discounts on high-end fashion merchandise.
- Opportunities for training and career development within the luxury retail sector.
- A dynamic and fashion-forward work environment.
- Potential for advancement to senior sales or supervisory roles.
- Contribution to a social security fund.
- Uniform allowance.
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