What Service Professionals Jobs are in Kenya?

• Manage the day-to-day operations of the automotive service department, including scheduling, workflow, and resource allocation.
• Lead, motivate, and develop a team of automotive technicians and service advisors, fostering a high-performance culture.
• Ensure the highest level of customer satisfaction by overseeing service delivery, addressing customer concerns, and resolving complaints effectively.
• Drive service sales and profitability by actively promoting services, managing promotions, and optimizing pricing strategies.
• Control departmental expenses, including labor, parts inventory, and overhead costs, to meet financial targets.
• Maintain accurate service records, repair orders, and warranty claims.
• Ensure compliance with all dealership policies, safety regulations, and manufacturer standards.
• Collaborate with the parts department to ensure efficient inventory management and availability of necessary parts.
• Monitor technician productivity and efficiency, providing coaching and training as needed.
• Stay current with automotive industry trends, new technologies, and best practices in service management.

• Proven experience as an Automotive Service Manager or Assistant Service Manager, with a minimum of 5 years in a leadership role.
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent leadership, team management, and motivational skills.
• Exceptional customer service and interpersonal skills, with the ability to build rapport and trust.
• Demonstrated success in driving service sales, profitability, and operational efficiency.
• Proficiency in using dealership management systems (DMS) and automotive diagnostic software.
• Strong financial acumen and experience in budget management and cost control.
• Ability to effectively troubleshoot and resolve operational and customer-related issues.
• Valid driver's license and a clean driving record.
• High school diploma or equivalent; technical degree or relevant certifications are a plus.

• Competitive base salary with performance-based commission and bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Paid time off, including vacation, sick leave, and holidays.
• Opportunities for professional development, training, and advancement within the automotive industry.
• Employee discounts on vehicles, parts, and services.
• Retirement savings plan options.
• A supportive and professional work environment.
• Potential for career growth into dealership management roles.

• Manage projects focused on improving IT service delivery, support, and infrastructure.
• Develop and execute project plans, defining scope, objectives, deliverables, and timelines.
• Coordinate with IT teams (networking, systems administration, help desk) to implement service improvements.
• Ensure adherence to IT service management (ITSM) best practices and frameworks (e.g., ITIL).
• Monitor and report on key performance indicators (KPIs) related to IT service delivery.
• Manage vendor relationships for IT hardware, software, and service providers.
• Identify and mitigate risks associated with IT service delivery projects.
• Oversee the implementation of new IT solutions and upgrades.
• Facilitate effective communication between IT teams and business stakeholders.
• Ensure compliance with IT security policies and procedures.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT project management, with a focus on service delivery and infrastructure.
• Proven experience managing IT infrastructure projects, system upgrades, or service improvement initiatives.
• Solid understanding of IT service management principles and frameworks like ITIL.
• Familiarity with various IT technologies, including networking, servers, cloud services, and end-user support.
• Excellent organizational, communication, and leadership skills.
• Proficiency in project management software (e.g., MS Project, Asana).
• Ability to manage multiple projects concurrently and prioritize tasks effectively.
• Experience working within a corporate IT department.
• Based in or able to commute to Kakamega .

• Competitive salary commensurate with experience.
• Opportunity to contribute to critical IT infrastructure projects.
• Exposure to a wide range of IT service management challenges.
• Comprehensive health and wellness benefits.
• Generous paid time off.
• Professional development opportunities.
• Supportive work environment focused on technological advancement.

• Coordinate and manage individualized rehabilitation plans for clients, addressing their specific needs and goals.
• Liaise with physicians, therapists, specialists, and other healthcare professionals to ensure integrated care.
• Conduct remote assessments to evaluate client progress and identify any barriers to recovery.
• Educate clients and their families about rehabilitation processes, available resources, and self-management techniques.
• Facilitate communication between clients, their families, and the care team through virtual platforms.
• Maintain accurate and up-to-date client records and progress notes in the electronic health system.
• Identify and connect clients with appropriate community support services and resources.
• Monitor client satisfaction and outcomes, making adjustments to care plans as necessary.
• Participate in virtual case conferences and interdisciplinary team meetings.
• Stay abreast of advancements and best practices in rehabilitation services.

• Bachelor's degree in Rehabilitation Sciences, Social Work, Occupational Therapy, Physical Therapy, or a related healthcare field. A Master's degree is preferred.
• Minimum of 4 years of experience in coordinating rehabilitation services or case management.
• Demonstrated experience working with individuals with disabilities or chronic health conditions.
• Proficiency in using telehealth platforms, electronic health records (EHR), and other remote work tools.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational abilities and meticulous attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• Understanding of medical terminology and rehabilitation principles.
• Knowledge of local resources and support networks relevant to rehabilitation in Kenya.
• Empathy, patience, and a client-centered approach.

Our client, a leading professional services firm, is seeking an experienced Procurement Specialist to manage the sourcing and procurement of indirect services. This position is fully remote, offering a dynamic opportunity to work from anywhere. The specialist will be responsible for a diverse range of services, including marketing, legal, consulting, IT, HR, and facilities management. This role requires a strategic approach to category management, strong negotiation skills, and the ability to build collaborative relationships with internal stakeholders and external service providers. The ideal candidate will possess a deep understanding of service procurement best practices and a commitment to driving value and efficiency. Join a highly professional and collaborative remote team focused on excellence.

• Develop and execute sourcing strategies for key indirect service categories.
• Manage the end-to-end procurement process for services, including needs assessment, RFx development, negotiation, and contract award.
• Negotiate complex service agreements, ensuring favorable terms, pricing, and service levels.
• Build and maintain strong relationships with key service providers, fostering partnerships that deliver value.
• Collaborate with internal departments (e.g., Marketing, Legal, IT, HR) to understand their service requirements and align procurement activities.
• Monitor market trends, best practices, and supplier capabilities within service categories.
• Ensure compliance with company policies, ethical standards, and relevant regulations.
• Manage contract performance and conduct regular supplier reviews to drive continuous improvement and manage risk.
• Analyze spend data to identify opportunities for cost savings, consolidation, and process efficiencies.
• Support the implementation and optimization of procurement tools and technologies.

• Bachelor's degree in Supply Chain Management, Business Administration, Law, or a related field.
• Minimum of 5 years of experience in procurement, with a significant focus on sourcing and managing indirect services.
• Proven track record of successfully negotiating and managing complex service contracts.
• Strong understanding of category management principles for services.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, interpersonal, and stakeholder management abilities.
• Experience working with procurement software and contract management systems.
• Ability to work independently, manage multiple priorities, and thrive in a remote, fast-paced environment.
• Knowledge of legal and compliance considerations in service contracting.
• Professional certifications such as CPSM or CIPS are a plus.

Our client offers a highly competitive salary, performance-based incentives, and a comprehensive benefits package including health, dental, and vision insurance, as well as retirement savings options. This fully remote role comes with a home office stipend and access to a wide range of professional development resources. Employees benefit from a flexible work environment, opportunities for career advancement, and the chance to work on impactful projects with a leading firm. Paid time off and wellness programs are also included to support employee well-being.

• Perform on-site installations, preventative maintenance, and repairs of industrial equipment.
• Diagnose and troubleshoot mechanical, electrical, and system failures.
• Respond to customer service calls and resolve equipment issues promptly.
• Conduct equipment testing and calibration to ensure optimal performance.
• Provide technical training and support to customer personnel.
• Maintain accurate service records, including work performed, parts used, and time spent.
• Adhere to all safety regulations and company policies.
• Communicate effectively with customers and the internal support team.
• Assist with remote troubleshooting when required.
• Manage service inventory and vehicle stock.

• High school diploma or equivalent; technical certifications or associate's degree in a related field is preferred.
• Minimum of 3 years of experience in field service, mechanical repair, or a related technical role.
• Strong mechanical and electrical troubleshooting skills.
• Proficiency with hand and power tools, as well as diagnostic equipment.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Excellent customer service and communication skills.
• Willingness to travel to customer sites as needed.
• Ability to work independently and manage time effectively.
• Basic computer proficiency for reporting and communication.
• Valid driver's license and a clean driving record.

• Competitive hourly wage.
• Health insurance options.
• Paid time off and holidays.
• Company vehicle and fuel card.
• Tools and equipment provided.
• Opportunities for training and professional development.
• Performance-based bonuses.
• Potential for contract extension or conversion to full-time.

Our client, a prominent healthcare and facilities management group, is seeking a highly experienced and strategic Environmental Services Director to lead and manage all aspects of environmental services, including cleaning and sanitation, for their facilities in Kakamega, Kenya . This senior leadership role requires a visionary individual capable of developing and implementing comprehensive strategies to ensure the highest standards of cleanliness, safety, and infection control. The Director will be responsible for managing budgets, leading large teams, optimizing operational efficiency, and ensuring compliance with all relevant health and safety regulations. The ideal candidate will possess extensive experience in environmental services management, a strong understanding of healthcare sanitation protocols, and exceptional leadership and strategic planning capabilities. You will be instrumental in shaping the future of our client's facilities management, ensuring a safe, healthy, and welcoming environment for patients, staff, and visitors.

• Develop and execute strategic plans for environmental services, encompassing cleaning, sanitation, waste management, and pest control across all facilities in Kakamega .
• Oversee the management of large teams of environmental services staff, including hiring, training, performance management, and professional development.
• Manage departmental budgets, financial performance, and resource allocation to ensure operational efficiency and cost-effectiveness.
• Establish and enforce stringent cleaning and sanitation protocols, ensuring compliance with healthcare-specific standards and regulatory requirements (e.g., infection control).
• Implement and maintain robust quality assurance programs to monitor and evaluate the effectiveness of environmental services.
• Collaborate with senior leadership, clinical staff, and other departments to ensure integrated facility management and patient safety initiatives.
• Oversee the procurement, maintenance, and utilization of all cleaning equipment, supplies, and technologies.
• Ensure adherence to all environmental, health, and safety regulations, developing and implementing corrective actions as needed.
• Drive innovation and continuous improvement initiatives within the environmental services department.
• Serve as the primary subject matter expert for all environmental services-related matters within the organization.

• Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field.
• Minimum of 8 years of progressive experience in environmental services management, with a significant portion in a leadership role within a healthcare or large institutional setting.
• Extensive knowledge of healthcare-associated infection control, cleaning science, sanitation best practices, and waste management.
• Proven experience in strategic planning, budget management, and financial oversight.
• Demonstrated ability to lead, motivate, and manage large, diverse teams effectively.
• Strong understanding of relevant health, safety, and environmental regulations.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Proficiency in utilizing facility management software and data analysis tools.
• Ability to work collaboratively across different departments and levels of the organization.
• Relevant professional certifications (e.g., CMI, CHESP) are highly desirable.

Our client offers a highly competitive executive compensation package, including a substantial base salary, performance-based bonuses, and comprehensive benefits such as top-tier health, dental, and vision insurance, life insurance, and a generous retirement savings plan. This role provides opportunities for significant professional growth and leadership development within a reputable organization. Employees receive generous paid time off and access to professional development resources. You will have the opportunity to lead critical functions that directly impact patient care and facility operations in Kakamega . This position offers substantial autonomy and the chance to make a lasting impact on organizational standards and success.