1 Performance Monitoring jobs in Kenya
Remote Telecom Network Operations Analyst - Performance Monitoring
20100 Mwembe
KES100000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a detail-oriented and proactive Remote Telecom Network Operations Analyst to join their expanding team. This role is critical for monitoring, analyzing, and maintaining the performance of our telecommunications network infrastructure. You will be responsible for ensuring network stability, identifying potential issues before they impact service, and contributing to the overall efficiency of network operations. This position is entirely remote, requiring you to work effectively from your home office and collaborate with a distributed team.
Key Responsibilities:
Key Responsibilities:
- Continuously monitor network performance using specialized tools and dashboards.
- Analyze network traffic patterns, identify anomalies, and troubleshoot connectivity issues.
- Respond to network alerts and outages, providing timely resolution and root cause analysis.
- Generate regular performance reports, highlighting key metrics, trends, and potential areas for improvement.
- Collaborate with network engineers to implement corrective actions and optimize network configurations.
- Maintain accurate documentation of network status, incidents, and resolutions.
- Assist in the planning and execution of network maintenance activities.
- Contribute to the development and refinement of operational procedures and best practices.
- Proactively identify opportunities to enhance network reliability and service quality.
- Provide support during peak traffic periods and planned maintenance windows.
- Bachelor's degree in Telecommunications Engineering, Computer Science, IT, or a related field.
- Proven experience in network operations, monitoring, or analysis within a telecommunications environment.
- Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG) and protocols (e.g., SNMP, TCP/IP).
- Strong understanding of telecommunications network architecture and components.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Effective written and verbal communication skills, adept at conveying technical information.
- Ability to work independently, manage time effectively, and thrive in a remote team setting.
- Experience with ticketing systems for incident management.
- Understanding of network security principles is beneficial.
- Must have a reliable remote workspace and high-speed internet connection.
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