2,754 Lease Administration jobs in Kenya

• Manage day-to-day operations of a diverse property portfolio.
• Oversee tenant relations, including leasing, renewals, and issue resolution.
• Ensure timely rent collection and manage delinquencies effectively.
• Coordinate all property maintenance, repairs, and capital improvement projects.
• Conduct regular property inspections to ensure upkeep and compliance.
• Market vacant units, screen prospective tenants, and prepare lease agreements.
• Develop and manage property operating budgets.
• Maintain accurate financial records and provide detailed reports.
• Ensure compliance with all local, state, and federal housing regulations.
• Build and maintain strong relationships with tenants, vendors, and contractors.

• Bachelor's degree in Real Estate, Business Administration, or a related field.
• Minimum of 6 years of experience in residential or commercial property management.
• Proven experience in managing a significant portfolio of properties.
• Strong knowledge of landlord-tenant laws and property management best practices.
• Excellent financial acumen, including budgeting and financial reporting.
• Exceptional communication, negotiation, and conflict resolution skills.
• Proficiency in property management software (e.g., AppFolio, Yardi).
• Demonstrated leadership and team management abilities.
• Valid Kenyan driver's license.

• Manage a portfolio of residential or commercial properties remotely.
• Oversee tenant relations, including screening, leasing, and addressing tenant concerns.
• Ensure timely rent collection and manage any overdue payments.
• Coordinate property maintenance and repairs, liaising with contractors and vendors.
• Conduct regular property inspections to ensure compliance with lease agreements and safety standards.
• Prepare financial statements, including rent rolls, expense reports, and budget analyses.
• Develop and manage property budgets, seeking cost-saving opportunities.
• Ensure compliance with all relevant landlord-tenant laws and housing regulations.
• Market vacant properties and manage the leasing process to minimize vacancy rates.
• Respond to emergencies and provide support to tenants and owners as needed.
• Maintain accurate property records and digital documentation.

• Bachelor's degree in Real Estate, Business Administration, Finance, or a related field. Relevant property management certifications are a plus.
• Minimum of 4 years of experience in property management, with significant experience in remote work environments.
• Strong understanding of real estate market trends, property maintenance, and tenant relations.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in property management software and standard office applications.
• Ability to manage multiple properties and tasks simultaneously, with strong organizational and time management skills.
• Problem-solving abilities and a proactive approach to property issues.
• Knowledge of local real estate laws and regulations.
• Must be self-motivated and able to work independently with minimal supervision.
• This role is based in Kericho, Kericho, KE , and is a fully remote opportunity.

• Oversee the day-to-day operations of a portfolio of real estate properties.
• Manage tenant relations, ensuring high levels of satisfaction and retention.
• Coordinate and supervise property maintenance, repairs, and capital improvement projects.
• Develop and manage property budgets, ensuring cost-effectiveness and profitability.
• Oversee the leasing process, including marketing vacant units, screening tenants, and executing leases.
• Ensure timely collection of rent and manage any delinquency issues.
• Conduct regular property inspections to ensure compliance with lease agreements and safety standards.
• Liaise with vendors, contractors, and service providers.
• Stay informed about local real estate market trends and rental rates.
• Ensure compliance with all relevant laws, regulations, and property management best practices.
• Utilize property management software for record-keeping, reporting, and communication.
• Lead and motivate remote property management staff.

• Bachelor's degree in Real Estate, Business Administration, Finance, or a related field.
• Minimum of 5 years of progressive experience in property management, with a strong focus on residential or commercial properties.
• Proven experience in managing budgets, overseeing maintenance, and handling tenant relations.
• Strong understanding of lease agreements, landlord-tenant laws, and property management best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in property management software and standard office applications.
• Strong organizational and time management abilities.
• Ability to manage remote teams and operations effectively.
• A proactive approach to problem-solving and a commitment to delivering excellent service.

• Oversee the day-to-day operations of a portfolio of residential and/or commercial properties.
• Manage tenant relations, including leasing, rent collection, issue resolution, and lease enforcement.
• Coordinate and supervise property maintenance, repairs, and capital improvement projects.
• Conduct regular property inspections to ensure compliance with safety regulations and company standards.
• Develop and manage property budgets, track expenses, and ensure profitability.
• Prepare financial reports, including income statements, balance sheets, and variance analyses.
• Source, vet, and manage vendors and contractors for property services.
• Develop and implement strategies to minimize vacancies and maximize occupancy rates.
• Ensure compliance with all relevant landlord-tenant laws and regulations.
• Respond to emergency situations and tenant inquiries promptly and professionally.
• Utilize property management software to efficiently manage operations and data.
• Provide strategic recommendations to owners regarding property performance and improvements.

• Bachelor's degree in Real Estate, Business Administration, Finance, or a related field.
• Minimum of 6 years of experience in residential or commercial property management.
• Proven track record in managing multiple properties and diverse tenant bases.
• In-depth knowledge of lease agreements, landlord-tenant laws, and fair housing regulations.
• Strong financial acumen, including budgeting, forecasting, and financial reporting.
• Excellent communication, negotiation, and conflict-resolution skills.
• Proficiency in property management software (e.g., AppFolio, Yardi, Buildium).
• Ability to work independently, prioritize tasks, and manage time effectively in a remote setting.
• Strong leadership and team management capabilities.
• Detail-oriented with excellent organizational skills.

Position Title:
Real Estate Operations & Property Management Virtual Assistant

Organization:
Premier Realty of NC (via Hire Impact Outsourcing) Location: Remote (Kenya-based talent)
Schedule:
Full-time, 40 hours/week. Core hours: 8:00 a.m.–5:00 p.m. (ET) or 9:00 a.m.–5:00 p.m. (ET).

Reports to:
Head Property Manager and Owner

Overview

Hire Impact Outsourcing is a U.S.-based firm providing high-quality virtual assistant services to small and mid-sized businesses, churches, and nonprofits across the United States. Our mission is to create sustainable employment opportunities in Kenya while empowering individuals to reach their full potential through meaningful global work. We are seeking a highly organized, detail-oriented, and proactive Real Estate Operations & Property Management Virtual Assistant to support Premier Realty's long-term rental portfolio and general brokerage operations. The role covers daily property management administration, leasing coordination, owner/tenant communications, maintenance/vendor scheduling, and light social media support (as bandwidth allows).

About Premier Realty NC

Since 1993, Premier Realty NC has served the greater Triad of North Carolina with full-service real estate solutions (residential, commercial, land) and comprehensive property-management services. We serve Advance, Mocksville, Bermuda Run, Clemmons, Lewisville, Winston-Salem, Yadkinville, Statesville, and surrounding areas. Our reputation is built on responsive client service, robust marketing and tenant screening, effective rent collection, thorough inspections, efficient repair scheduling, and modern paperless workflows.

Key Responsibilities

Property Marketing & Tenant Acquisition

● Publish and update listings via AppFolio (primary syndication to Zillow, , Realtor, etc.).

● Write clear, compliant, and compelling property descriptions (features, pricing, availability).

● Respond promptly to inquiries (email/phone/chat); schedule self-showings via Tenant Turner or coordinate agent-led showings; conduct timely post-showing follow-ups.

● Pre-screen prospects against company criteria prior to application; track communications in the system of record.

● Do not post listings on Facebook Marketplace or Craigslist (per company policy).

● Scam watch: monitor external platforms for unauthorized/duplicate listings using company photos/copy; flag, report, and document takedowns.

Leasing & Tenant Onboarding

● Process rental applications; complete employment/landlord verifications and credit/background checks per policy.

● Verify income-to-rent ratio (3x).

● Prepare, route, and track lease agreements via DocuSign.

● Monitor security deposits and move-in funds; coordinate move-in tasks, utility setup assistance, and walkthrough documentation, including two-week assessment forms.

Tenant/Owner Relations & Portfolio Oversight

● Serve as first contact for tenant inquiries; triage, resolve, or escalate as needed.

● Manage maintenance end-to-end in AppFolio: create work orders, obtain bids, schedule vendors, track to completion, and maintain records.

● Schedule property inspections; ensure lease compliance and condition tracking.

● Run lease renewals proactively (owner approvals, pricing changes, notices, DocuSign routing).

● Track rent collection and follow up on late payments; coordinate notices per policy (non-legal).

Brokerage & Listing Administration (Non-Licensed)

● Prepare listing packets, buyer/seller folders, and disclosure templates for licensed staff review.

● Coordinate photography, signage, lockboxes, and feature sheets.

● Enter/update listings in approved portals (as policy allows); publish approved content on the company website.

Phones & CRM (No Zillow Call Coverage)

● Perform professional phone support as needed (no dedicated Zillow call answering required).

● Use BoomTown CRM for basic lead hygiene (e.g., logging activities, checking follow-ups, simple status updates) as directed by the team. (Experience in BoomTown is a plus but not mandatory.)

Social Media Support (Secondary Priority)

● Once daily: check company Facebook and other approved channels for comments, questions, and shares; acknowledge, thank, and route/answer basic inquiries per guidelines.

● Light content assistance as directed (e.g., reposting approved items, community highlights).

● Support LinkedIn presence growth (invite/connect, light page hygiene) per approval.

● Coordinate approvals; track basic metrics (reach, engagement) and provide monthly summaries.

Administration & Compliance

● Maintain organized digital files (leases, notices, inspections, insurance/warranty documents).

● Update dashboards/reports in AppFolio, BoomTown, and Google Workspace.

● Follow company SOPs and NC/local compliance checklists provided by Premier Realty.

Success Metrics

● Prospect response time: ≤ 5 minutes during staffed hours.

● On-time renewals: ≥ 95% initiated ≥ 60 days pre-expiration.

● Maintenance: 100% of work orders scheduled within 24 hours; closure within SLA.

● CRM hygiene: 100% of applicable touchpoints and tasks recorded in BoomTown/AppFolio per internal standards.

● Social: Consistent weekly cadence; quarter-over-quarter engagement trending upward; LinkedIn followers increasing.

Candidate Profile Education & Communication

● Bachelor's degree preferred.

● Equivalent of 16 years of formal English education.

● A Neutral, American-sounding English accent,professional fluency and confident phone presence.

Experience

● 2–3+ years in real estate, property management, administration, or related operations.

● Strong technical aptitude; fast learner with complex software.

● AppFolio proficiency targeted at 6–8/10 (able to navigate independently and suggest optimizations).

● Tenant Turner familiarity (or ability to learn quickly—workflow is straightforward).

● DocuSign required; BoomTown CRM a plus (for lead hygiene and basic follow-ups).

● Proven coordination across vendors, leasing files, renewals, and documentation.

● Social media familiarity for business pages (Facebook/Instagram/LinkedIn; YouTube/TikTok a plus).

Technical

● Reliable computer and phone; high-speed internet ≥100 Mbps with backup options.

● Proficient in Google Workspace; basic Canva/graphics a plus.

● AI-trained and comfortable documenting processes (e.g., recording Zoom/Loom/Scribe-style SOPs).

Traits

● Ultra-organized, process-minded, and anticipatory; thrives in a fast-paced, phone-heavy environment.

● High integrity, confidentiality, empathy, and follow-through.

Working Model

● Remote; collaborates via Zoom/Google Meet, phone system app, email, and chat.

● Follows Premier Realty SOPs and templates; escalates license-required tasks appropriately.

Benefits & Perks

● Competitive salary (based on experience and qualifications).

● Performance bonuses and incentives.

● Paid Time Off and Paid Holidays.

● Health insurance.

● Remote work flexibility.

● Career advancement opportunities.

● Ongoing training and development.

How to Apply

Please submit your resume to by September 29, 2025. Candidates are strongly encouraged to submit a 2–3 minute video introducing themselves and their relevant experience. Shortlisted candidates will be contacted for interviews.

Are You Ready to Make a Difference?

Join a team that values professional excellence, integrity, and community impact. At Premier Realty NC, your work helps families find homes, supports local businesses, and strengthens neighborhoods. Bring your best, grow your career, and help us deliver outstanding property-management service—apply today.