What General IT Support Jobs are in Kenya?

About the Role Our client is seeking a proactive and versatile Remote Administrative Associate to provide essential general office support. This role operates entirely remotely , offering a flexible and convenient work environment. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills, with a proven ability to manage multiple tasks efficiently from a home office setting. You will be instrumental in ensuring the smooth day-to-day operations by handling a wide range of administrative duties, including managing correspondence, scheduling, data entry, and supporting various internal teams. Our client is committed to fostering a successful remote work culture, providing the necessary tools and support for this position. We are looking for an individual who can work independently, take initiative, and contribute positively to the team's overall effectiveness. Your contribution will be key to maintaining high standards of administrative excellence and operational fluidity for our client. Key Responsibilities

• Manage and direct incoming communications, including emails and phone calls, providing timely and professional responses.
• Schedule and coordinate virtual meetings and appointments for team members.
• Maintain and organize digital filing systems, ensuring data accuracy and easy accessibility.
• Perform data entry tasks and update various databases and records.
• Assist with preparing reports, presentations, and other documents as required.
• Provide support to different departments with administrative tasks and projects.
• Process incoming and outgoing mail and packages, managing shipping logistics when necessary.
• Conduct online research to gather information for various requests.

Requirements

• Previous experience as an Administrative Associate , Office Assistant, or a similar administrative support role.
• Proficiency in virtual collaboration tools (e.g., Slack, Zoom, Microsoft Teams) and Microsoft Office Suite or Google Workspace.
• Strong organizational and time-management skills, with the ability to prioritize effectively.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision in a fully remote setting.
• A stable and reliable high-speed internet connection and a dedicated, quiet workspace are essential.
• High level of discretion and professionalism.
• A proactive attitude and willingness to learn new skills.

Benefits

• Competitive salary commensurate with your experience and skills.
• Enjoy the significant flexibility and autonomy of a fully remote work position.
• Opportunities for professional development and learning new administrative techniques.
• Access to up-to-date remote work technology and support systems.
• A collaborative and supportive virtual team environment.
• Contribute to the efficient operation of a dynamic organization.

About the Role Our client is seeking a skilled Power Generation Technician to join their team in a fully remote support role. This position is vital for providing remote diagnostics, troubleshooting, and technical assistance for a variety of power generation assets, including renewable energy sources and conventional power plants. You will leverage advanced monitoring systems and communication tools to ensure the reliable and efficient operation of power generation facilities. The ideal candidate will possess a strong technical background in power generation systems, excellent analytical and problem-solving skills, and the ability to work independently in a remote setting. This is an excellent opportunity to contribute to the stability and efficiency of energy infrastructure from home, working with a leading company in the energy sector. We are committed to fostering a supportive and collaborative remote work environment, providing the resources and training needed to excel. Your expertise will be key in maintaining the operational integrity of critical power generation assets.
Key Responsibilities

• Monitor power generation equipment performance remotely using SCADA and other diagnostic platforms.
• Analyze operational data to identify anomalies, potential issues, and opportunities for optimization.
• Provide remote technical support and troubleshooting guidance to on-site field technicians and engineers.
• Diagnose faults in electrical, mechanical, and control systems of power generation units.
• Respond promptly to alarms and alerts, initiating corrective actions or escalating issues as necessary.
• Maintain detailed logs of equipment status, diagnostic findings, and support activities.
• Collaborate with plant operations, maintenance, and engineering teams to resolve issues efficiently.
• Contribute to the development and refinement of remote monitoring and diagnostic procedures.
• Stay current with advancements in power generation technologies and troubleshooting techniques.

Requirements

• Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum of 3 years of experience in power generation operations, maintenance, or technical support.
• Solid understanding of power generation principles and equipment (turbines, generators, control systems).
• Proficiency in using SCADA systems, diagnostic software, and remote monitoring tools.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
• Excellent remote communication and collaboration skills.
• Ability to work independently and manage time effectively in a fully remote environment.
• Familiarity with renewable energy generation systems (solar, wind, hydro) is a plus.
• Capacity to interpret technical manuals, schematics, and performance data.

Benefits This fully remote position offers a competitive salary and a comprehensive benefits package, including health insurance and retirement savings plans. Enjoy the flexibility of working from home while contributing to the reliable operation of essential power generation facilities. Our client provides opportunities for professional development and exposure to a wide range of power generation technologies. Join a dynamic team dedicated to ensuring energy security and sustainability.

About the Role Our client, a rapidly expanding e-commerce and services company, is seeking a friendly and efficient **Remote Customer Support Agent** to join their fully remote customer care department. This role is vital in assisting customers with a broad range of inquiries, from product information and order tracking to resolving issues and providing general support. As a fully remote employee, you will leverage advanced communication tools to deliver outstanding service from anywhere, supporting our extensive customer base and contributing to our client's presence, even within the **Mlolongo** economic zone. We foster a positive, collaborative remote work environment where teamwork and excellent customer service are paramount. This is an ideal opportunity for individuals seeking a flexible and rewarding career in customer support. Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner.
• Provide accurate information about products, services, policies, and promotions.
• Assist customers with order placement, tracking, and modification.
• Resolve customer issues and complaints effectively, escalating when necessary.
• Process returns, exchanges, and refunds according to company procedures.
• Maintain detailed and accurate records of customer interactions and transactions in the CRM system.
• Identify customer needs and proactively offer solutions or recommendations.
• Contribute to team goals and efforts to improve customer satisfaction and loyalty.
• Adhere to all company policies and guidelines to ensure a consistent customer experience.

Requirements

• High school diploma or equivalent required; some college education is a plus.
• Previous experience in customer service, call center, or a related role is highly desirable.
• Excellent verbal and written communication skills in English.
• Strong active listening and problem-solving abilities.
• Proficiency in using customer service software, CRM systems, and basic computer applications.
• Ability to multitask and manage time effectively in a fast-paced, remote environment.
• A positive attitude, empathy, and a genuine desire to help customers.
• Self-motivated and able to work independently with minimal supervision.
• Must have a reliable high-speed internet connection and a dedicated, quiet workspace.
• Availability to work flexible shifts as required.

Benefits

• Fully remote position offering significant work-life balance.
• Competitive hourly wage and potential for bonuses.
• Comprehensive health and wellness benefits package.
• Paid time off and company holidays.
• Opportunities for ongoing training and professional development.
• Company-provided equipment for remote work.
• A supportive and inclusive remote team culture.
• Employee discount programs.

DG ECHO is recruiting one National Staff to be based in Nairobi (Kenya) as a Regional Safety Associate, for its Nairobi Regional Office.



1. Duties & Responsibilities:



The jobholder carries out activities related to various security aspects of DG ECHO staff, offices and operations, in support to the RSC (Regional Security Coordinator) for East Africa, and the RSC for Central & Southern Africa. The jobholder contributes to increasing the security of DG ECHO staff deployed in the different countries of these regions and s/he will be responsible for the following tasks, among others:



Helps to assess the security situation at the duty station and ensures adequate gathering and verification of security information needed for a proper assessment of the situation by the RSCs.

Communicates information on security to the Head of Regional Office (HoRO) and Heads of Offices (HoOs) in the two regions and provides security advice to DG ECHO staff in the absence of the RSC as required.

Liaises and coordinates, as appropriate, with Security Focal Points of DG ECHO partners and other relevant actors.

Maintains a statistical database of all security incidents in the two regions and analytical charts.

Helps to prepare and review the contingency and security plans and procedures.

Supports actions during the implementation of the security procedures, as required.

Assists in preparing country Security Risk Assessment, Premises Security Surveys and country specific Standard Operating Procedures and contingency plans.

Maintaining the warden system and keeping up-to-date information related to DG ECHO offices and residences in the Regional Office and the Country Offices.

Assist the RSCs in the ongoing security training of ECHO staff.



A detailed Terms of Reference (including detailed information on the tasks) is available at:  Required Qualifications:



Education: Relevant university degree and/or studies relevant to security or equivalent professional experience.



Knowledge and experience:



Minimum of 5 years of safety and security related work experience at national or international level.

Solid previous operational security experience with the humanitarian system (United Nations agencies, Red Cross or International NGOs) is highly desirable.

Experience in diplomatic security, protection, security analysis is considered as an asset.

Proficient in office software (MS Word, Excel, PowerPoint).

Knowledge of the principles of cartography (GPS coordinates, online mapping platforms).

Knowledge of the different operational humanitarian communication systems (HF/VHF radio, satellite communications).

Basic knowledge of the principles and techniques of first aid / advanced first aid.

Having a valid driver’s license.



Languages:



An excellent command of English (written and oral) is required.

Knowledge of French is considered a strong asset.

Knowledge of local language, Swahili, is an asset.



3. Required Competencies:



Working and communicating effectively with people: ability to communicate, support and work effectively with colleagues and teams to achieve collective goals. Building and maintaining excellent relationships with colleagues and partners.

Achieving impactful results and quality: ability and commitment to organise and perform the job to the highest standards, delivering consistent results and striving for quality assurance.

Understanding of the humanitarian and DG ECHO way of working: ability to support DG ECHO's mandate, strategies and operations, to ensure policy compliance and in particular the correct use of the Key Results Indicators (KRIs), and to ensure DG ECHO's visibility. Ability to ensure the correct application of DG ECHO guidelines and procedures in all the decisions taken.

Demonstrating exemplary attitudes and behaviours: commitment to act in line with DG ECHO and humanitarian values, demonstrating the required and exemplary attitudes necessary for the Field Network.





How to apply

Applications, including a cover letter, a detailed CV, copy of education certificate/ diploma/ degree, and copies of relevant past employment certificates (in PDF), should be uploaded on  at 18:00h. This position is open to nationals and other residents of Kenya with valid permanent residence permits.



DG ECHO applies a policy of equal opportunities. Our recruitment policy is based on respect for diversity and on maintaining the gender balance. Our human resources management provides for balance between professional and private life, and support for training and developments opportunities.



For information, the employment conditions that could be proposed include an initial contract of one year with the possibility of renewal subject to a 3-month probationary period and following a positive annual evaluation. As an indication, the monthly basic salary range is KES.350,795/- (minimum corresponding to 5 years’ experience and subject to local tax law). The salary will be adapted according to the exact duration of relevant professional experience supported by a work certificate (one year of relevant experience account for one step in DG ECHO’s salary grid). In addition to this, the employee will also receive disability/retirement allowance, 13th month salary as well as a medical coverage.



DG ECHO’s employees are bound by the National Staff code of conduct which is available on the link:  the short-listed candidates will be contacted. Candidates who are not contacted by 31/08/2026should consider that they have not been selected. Any form of canvassing, soliciting, or influencing will be treated as grounds for disqualification.



Shortlisted candidates who are successful in the written test and who make it to the oral interview phase but are not to the final selection, could be included (depending on the results of the oral interview) in a reserve list and can be considered if a new procedure takes place for a similar post within the next 12 months.



“Any processing of your personal data will be done in accordance with the applicable EU legislation (Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data.” The privacy statement can be found on DG ECHO’s website.

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a **Synchrolift Support Hand** to support a unique US Navy program based on the island of Diego Garcia.
**JOB RESPONSIBILITIES**
The **Synchrolift Support Hand** is responsible for assisting in dry docking and undocking evolutions using the Synchrolift system. This role requires skilled handling of lines, operating equipment, and supporting various tasks, including diving as required. Key responsibilities include, but are not limited to:
+ Handling lines, operating the capstan, and driving the transfer tractor or other devices required during docking and undocking operations.
+ Preparing and participating in all aspects of dry docking/undocking evolutions to ensure efficiency and safety.
+ Serving as a **qualified diver/swimmer** and assisting with underwater tasks as required during docking operations.
+ Drafting and submitting a detailed **Dive Plan and Safety Brief** to the Government anytime dive work is part of the docking or undocking process.
+ Performing inspection, maintenance, and minor repairs on docking equipment and tools to ensure operational readiness.
+ Assisting the Synchrolift team in ensuring all tasks align with safety standards and operational protocols.
+ Supporting alignment and securing of vessels during docking and undocking procedures.
+ Coordinating with team members and supervisors to ensure successful execution of tasks.
**MINIMUM REQUIREMENTS**
+ Skilled in handling lines, operating the capstan, and driving transfer tractors or other devices used in docking operations.
+ Certified as a **qualified diver/swimmer** capable of performing underwater tasks in support of docking operations.
+ Understanding of dive work protocols and safety procedures, including the ability to prepare detailed Dive Plans and Safety Briefs.
+ High school diploma or equivalent.
+ Must be in possession of a valid passport and be able to travel internationally.
+ Passport must be valid for a minimum of one (1) year or more at the time of hiring.
+ Must successfully pass contract medical requirements, including diving-related physicals and certifications, and maintain requirements for the duration of deployment.
**PREFERRED QUALIFICATIONS**
+ Prior experience in Synchrolift operations, line handling, or docking/undocking activities.
+ Formal diving certification, such as PADI, NAUI, or military/commercial diving qualifications.
+ Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
+ Knowledge of safety standards and protocols related to docking, undocking, and underwater operations.
+ Strong teamwork, communication, and organizational skills.
**OTHER RESPONSIBILITIES**
+ **Safety** : Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy-aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
+ **Quality** : Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
+ **Procedure Compliance** : Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.

Amentum, a global leader in advanced engineering, technical, and professional services supporting the U.S. government, allied partners, and critical infrastructure sectors, is seeking a **WHE Certification Official** to support a unique U.S. Navy program located on the remote island of Diego Garcia.
**Job Responsibilities**
The WHE Certification Official is responsible for administering, monitoring, and documenting Wheeled Handling Equipment (WHE) certification and qualification programs in accordance with U.S. Navy and Department of Defense safety and operational standards. Responsibilities include evaluating operator proficiency, verifying training requirements, and ensuring personnel are properly certified to operate assigned equipment.
The Certification Official conducts practical and written assessments, reviews operator performance, and maintains accurate certification records and files. This role includes coordinating with supervisors, safety personnel, and training staff to ensure compliance with equipment‑specific and site‑specific certification requirements.
Additional duties include tracking certification expirations, scheduling re‑certifications, supporting inspections and audits, and providing guidance on WHE safety and operational procedures. The WHE Certification Official supports safe, compliant, and mission‑ready equipment operations in a remote, mission‑driven environment.
**Minimum Requirements**
+ 1-3 years of experience in equipment operation, training, certification, or safety compliance
+ High school diploma or equivalent
+ Basic knowledge of wheeled handling equipment operations and safety practices
+ Ability to evaluate operator performance and follow certification standards
+ Proficiency with recordkeeping, documentation, and basic computer applications
+ Must be in possession of a valid Passport and be able to travel internationally.
+ Passport should be valid for a minimum of 1 plus years at the time of hiring.
+ Ability to successfully pass contract medical requirements and maintain requirements for duration of deployment.
+ Must be able to obtain and maintain facility credentials/authorization.
**Preferred Qualifications**
+ Previous work experience in an austere OCONUS environment with a multi-national workforce.
+ Excellent organizational, time management and customer service skills.
+ Valid country driver's license
+ Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
**Other Responsibilities**
+ Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
+ Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
+ Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job