What Field Service Technician Network Infrastructure Jobs are in Remote?

Our client is seeking a reliable and organized Remote Administrative Assistant to provide general support across various departments. This is a fantastic part-time opportunity for individuals who are seeking flexibility and the ability to work from home. The role involves a range of administrative tasks, from managing correspondence to assisting with data entry and scheduling. The ideal candidate will be self-motivated, possess strong communication skills, and have a keen eye for detail. You will be an integral part of a remote team, contributing to the efficient operation of our business without the need for physical presence in an office. We are looking for someone who can manage their time effectively and deliver high-quality support remotely. This position, generally associated with Mlolongo, Machakos, KE , offers the chance to gain broad administrative experience in a flexible, remote setting. Join us to contribute to our company's success from the comfort of your home office.

• Provide administrative support to various teams and individuals as needed.
• Manage incoming and outgoing communications, including emails and phone calls.
• Schedule virtual meetings and manage electronic calendars.
• Assist with data entry and maintaining databases.
• Prepare and format documents, spreadsheets, and presentations.
• Organize and maintain digital files and records.
• Conduct basic online research as required.
• Follow up on tasks and ensure deadlines are met.
• Handle confidential information with discretion.
• Support other administrative tasks as assigned.

• Previous experience in an administrative or office support role is preferred.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
• Good written and verbal communication skills.
• Ability to work independently and manage workload effectively.
• Detail-oriented with a focus on accuracy.
• Reliable internet connection and a suitable remote workspace.
• High school diploma or equivalent.
• Experience with remote collaboration tools is a plus.

• Competitive part-time salary based on experience.
• Flexible remote work schedule.
• Opportunity to develop administrative skills across different functions.
• Be part of a supportive and collaborative remote team.
• Contribute to the daily operations of a growing company.

• Coordinate and manage various administrative projects and initiatives.
• Develop and implement efficient administrative procedures and systems.
• Schedule and organize virtual meetings, conferences, and events.
• Prepare and manage correspondence, reports, and presentations.
• Maintain organized digital filing systems and databases.
• Assist with budget tracking and expense management.
• Serve as a point of contact for internal and external inquiries.
• Support the onboarding and offboarding processes for remote staff.
• Conduct research and compile information for management.
• Ensure timely and accurate communication across different teams and departments.

• Proven experience as an Administrative Coordinator, Project Coordinator, or similar role.
• Strong understanding of administrative and project management principles.
• Excellent organizational, multitasking, and time-management skills.
• Proficiency in Microsoft Office Suite and collaborative platforms (e.g., Google Workspace, Slack, Zoom).
• Exceptional written and verbal communication skills.
• Ability to work independently with a high degree of autonomy.
• Proactive problem-solving abilities.
• Experience with virtual team collaboration tools is essential.
• High school diploma required; Bachelor's degree in a related field is a plus.
• Demonstrated ability to handle confidential information with discretion.

• Competitive salary and performance incentives.
• Fully remote work arrangement offering maximum flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and skill enhancement.
• A collaborative and supportive virtual work culture.
• Access to modern remote work technology.
• Retirement savings plan.
• Employee assistance program.
• Work-life balance focus.

• Lead, coach, and motivate a team of customer support representatives to achieve performance targets.
• Monitor team performance, review key metrics, and provide regular feedback and coaching.
• Handle escalated customer issues, providing timely and effective resolutions.
• Ensure adherence to company policies, procedures, and service level agreements (SLAs).
• Develop and implement training programs for new and existing team members.
• Contribute to the development and improvement of customer support processes and workflows.
• Collaborate with other departments to resolve complex customer issues and improve overall service.
• Manage team schedules, workload distribution, and resource allocation.
• Foster a positive and supportive team culture, promoting continuous learning and professional growth.

• Proven experience in a customer support role, with at least 2 years in a team lead or supervisory capacity.
• Demonstrated leadership and mentoring skills.
• Excellent communication, interpersonal, and conflict-resolution abilities.
• Strong understanding of customer support principles, metrics, and best practices.
• Proficiency with CRM software and helpdesk ticketing systems.
• Ability to manage multiple priorities and make sound decisions under pressure.
• Experience working effectively in a remote team environment.
• High school diploma or equivalent; a Bachelor's degree is a plus.
• Proactive approach to problem-solving and process improvement.

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off and company holidays.
• Opportunities for career advancement and leadership development.
• Fully remote work arrangement offering significant flexibility.
• Access to professional development resources and training.
• Retirement savings plan.
• A supportive and engaging remote team atmosphere.

Our client is looking for a dedicated and proactive Administrative Assistant to manage and support office operations. This role is crucial for maintaining the efficiency and smooth functioning of our business activities. While the position is advertised with a general location of Embu, Embu, KE , it operates on a fully remote basis, allowing you to work from any suitable location. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a keen eye for detail. You will be responsible for a variety of administrative tasks, ensuring that all office operations run seamlessly. We are seeking an individual who is reliable, efficient, and capable of working independently while collaborating effectively with a remote team. This is an excellent opportunity for an administrative professional to contribute to a dynamic company and grow their career in a flexible, remote work environment. Join us to be a key part of our operational success.

• Provide comprehensive administrative support to various departments.
• Manage office calendars, schedule appointments, and coordinate meetings.
• Handle incoming and outgoing communications, including emails and phone calls.
• Maintain organized filing systems and databases.
• Prepare and edit documents, reports, and presentations.
• Order and manage office supplies and inventory.
• Assist with travel arrangements and expense reports.
• Serve as a point of contact for internal and external inquiries.
• Ensure all administrative tasks are completed accurately and on time.
• Support team members with administrative needs as required.

• Previous experience as an Administrative Assistant or in a similar role.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented with a high level of accuracy.
• Self-starter with the ability to work independently and as part of a team.
• High school diploma or equivalent; further education or certifications are a plus.
• Familiarity with remote work tools and platforms is beneficial.

• Competitive salary commensurate with experience.
• Fully remote work arrangement for maximum flexibility.
• Opportunities for professional development and skill enhancement.
• Be part of a supportive and collaborative remote team environment.
• Contribute to the efficiency and success of a growing organization.

• Provide advanced remote technical support for network hardware, software, and configuration issues.
• Utilize remote access tools and diagnostic software to troubleshoot complex network problems, including connectivity, performance, and security issues.
• Analyze network traffic, logs, and device configurations to identify root causes of failures.
• Develop and implement remote solutions to resolve network incidents and minimize service disruption.
• Collaborate with on-site field engineers to provide remote guidance and support during installations, upgrades, and repairs.
• Document technical issues, resolutions, and best practices in a comprehensive knowledge base.
• Escalate critical issues to senior engineers or development teams when necessary, providing detailed problem descriptions.
• Stay up-to-date with the latest networking technologies, protocols, and industry trends.
• Assist in the development and testing of new network configurations and troubleshooting procedures.

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in network engineering, network administration, or technical support roles, with a focus on infrastructure.
• In-depth knowledge of TCP/IP, routing protocols (e.g., BGP, OSPF), switching, firewalls, and VPNs.
• Proficiency with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds).
• Experience with remote access and management tools is essential.
• Strong analytical and problem-solving capabilities, with a systematic approach to troubleshooting.
• Excellent communication and interpersonal skills, able to work effectively with diverse teams and clients.
• Proven ability to work independently, manage workload, and maintain high productivity in a remote environment.
• Relevant industry certifications (e.g., CCNA, CCNP, Network+) are highly desirable.

• Install, activate, and maintain customer premise equipment (CPE) for broadband services, including routers and modems.
• Run and terminate coaxial and fiber optic cables within customer residences and commercial properties.
• Perform basic troubleshooting of network connectivity issues at the customer premises.
• Test installed equipment and network connections to ensure optimal performance and signal quality.
• Educate customers on service usage and basic troubleshooting steps.
• Adhere strictly to safety protocols and company procedures during all field operations.
• Diagnose and repair minor network faults or escalate complex issues to senior technicians.
• Maintain accurate records of installations, service calls, and inventory usage via mobile device.
• Provide feedback to management on common customer issues and potential service improvements.

• High school diploma or equivalent; technical certifications in networking or telecommunications are a plus.
• Proven experience as a Field Technician, Cable Installer, or similar role.
• Basic understanding of networking concepts (TCP/IP, Wi-Fi) and telecommunications infrastructure.
• Proficiency in using hand tools, power tools, and testing equipment.
• Ability to read and interpret technical diagrams and manuals.
• Excellent customer service and communication skills.
• Valid driver's license and a clean driving record.
• Physical ability to climb ladders, crawl in tight spaces, and lift up to 50 lbs.
• Willingness to work flexible hours, including evenings and weekends, as needed in the **Naivasha** region.

• Competitive hourly wage with potential for overtime.
• Company-provided vehicle, tools, and safety equipment.
• Health, dental, and vision insurance plans.
• Paid training and certification programs.
• Opportunities for career advancement within the company.
• Uniform allowance.
• Performance bonuses.

• Install, configure, and test telecommunications equipment, including routers, switches, modems, and access points, at customer premises.
• Perform routine maintenance, troubleshooting, and repairs on network infrastructure and customer equipment.
• Respond to service calls and resolve technical issues promptly and efficiently.
• Diagnose hardware and software problems using advanced testing equipment and diagnostic tools.
• Document all installation, maintenance, and repair activities accurately in the company's tracking system.
• Ensure adherence to safety protocols and company standards during all field operations.
• Provide basic technical support and customer education on equipment usage.
• Collaborate remotely with the support team to resolve complex technical challenges.
• Manage inventory of parts and equipment required for field service.

• High school diploma or equivalent; technical certification in electronics or telecommunications is a strong advantage.
• Proven experience (2+ years) as a Field Technician, Telecommunications Technician, or similar role.
• Solid understanding of networking concepts (TCP/IP, Ethernet, Wi-Fi) and telecommunications systems.
• Proficiency in using diagnostic tools, multimeters, and cable testers.
• Strong mechanical and electrical aptitude.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently with minimal supervision and manage time effectively.
• Strong customer service and communication skills.
• Valid driver's license and a reliable vehicle for travel to customer sites.
• Flexibility to work varied hours, including occasional evenings and weekends, as dictated by service needs.

Our client is looking for a meticulous and efficient Accounts Payable Specialist to join their finance team. This role offers the possibility of being either fully remote or hybrid, providing flexibility for the right candidate. You will be responsible for managing the entire accounts payable process, ensuring timely and accurate processing of invoices and payments to vendors. This position requires strong organizational skills and a keen eye for detail to maintain financial accuracy and support vendor relationships. You will play a vital role in the day-to-day financial operations of the company.

• Process vendor invoices accurately and efficiently, ensuring proper coding and approvals.
• Manage the three-way matching process for invoices, purchase orders, and receipts.
• Prepare and schedule payment runs for various vendors.
• Reconcile vendor statements and resolve discrepancies promptly.
• Maintain the accounts payable ledger and ensure its accuracy.
• Respond to vendor inquiries regarding payment status and invoice issues.
• Assist in month-end closing procedures related to accounts payable.
• Ensure compliance with company policies and internal controls for AP processes.
• Maintain organized and accessible records of all AP transactions.
• Identify opportunities for process improvements within the AP function.

• High school diploma or equivalent; a certificate in accounting or bookkeeping is a plus.
• Minimum of 3 years of experience in an accounts payable role.
• Proficiency with accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.
• Strong understanding of accounts payable procedures and best practices.
• Excellent organizational and time management skills.
• High level of accuracy and attention to detail.
• Good communication and interpersonal skills for dealing with vendors and internal staff.
• Ability to work independently and as part of a team.
• Experience with remote or hybrid work environments is beneficial.
• Familiarity with procurement processes is advantageous.

Our client offers a competitive salary for this position. Enjoy the benefit of flexibility with the option for remote or hybrid work arrangements, with the primary office located in **Thika**. We provide comprehensive health insurance coverage. Opportunities for professional development and learning within the finance department are available. Employees receive an annual leave allowance. Join a stable and supportive finance team that values efficiency and accuracy in its operations.