Warehousing & Logistics Manager

Job Level : JL-6

Job Title : Warehousing & Logistics Manager

Years of Experience : 5+ years in Medicine's supply.

About Ilara Health

At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa.

Ilara Health brings together individuals from diverse backgrounds, including biochemists, data scientists, computer scientists, journalists, marketers, cybersecurity experts, and finance professionals. We are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. Committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa, we are guided by our core values. These values shape our culture and actions. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it now' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.

The Role

As the Warehousing and Logistics Manager for Ilara Health's Medicines supply business, you will be responsible for the efficient and timely delivery of medicines and healthcare supplies to our network of primary healthcare clinics across Africa. Your primary responsibility will be to oversee the end-to-end warehousing and logistics operations, ensuring operational excellence and customer satisfaction. You will collaborate closely with various internal teams to optimize supply chain operations, maintain inventory accuracy, and deliver a seamless experience for our customers.

Responsibilities

• Logistics and Supply Chain Management:

  • Oversee the end-to-end logistics and supply chain operations, including warehousing, inventory management, and distribution.

  • Optimize transportation routes and modes to minimize costs and delivery lead times.

  • Implement robust inventory management practices to maintain optimal stock levels while minimizing the risk of stockouts or overstocking.

• Last-Mile Delivery Management:

  • Establish and manage a network of last-mile delivery partners across Africa, ensuring reliable and cost-effective delivery services.

  • Monitor and optimize last-mile delivery operations, including route planning, driver management, and tracking.

  • Collaborate with technology teams to implement delivery tracking systems and provide real-time visibility to customers and internal stakeholders.

  • Continuously improve last-mile delivery processes to enhance delivery speed, accuracy, and customer satisfaction.

• Performance Monitoring and Reporting:

  • Develop and maintain key performance indicators (KPIs) to monitor and evaluate warehousing and logistics operations.

  • Generate regular reports on warehousing and logistics performance, highlighting areas of success and improvement opportunities.

  • Conduct root cause analysis to identify the reasons behind operational issues and implement corrective actions.

Requirements

• Bachelor's degree in supply chain management, logistics, business administration, or a related field.
• Proven experience in supply chain management, logistics, or warehousing, preferably within the healthcare or pharmaceutical industry.
• Strong understanding of inventory management principles, logistics coordination, and warehousing practices.
• Familiarity with regulatory requirements related to medicines and healthcare products.
• Excellent analytical skills with the ability to interpret data and generate actionable insights.
• Proficiency in using supply chain management and logistics software and tools.

Who You Are

• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Strong negotiation, communication, and relationship management skills.

• Ability to work well under pressure and meet tight deadlines.

• Demonstrated leadership skills and the ability to collaborate effectively with cross-functional teams.