Regional Marketing Officer, Exams, SSA (40349)

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Regional Marketing Officer, Exams, SSA

Role Purpose

The Marketing Officer for SSA plays a pivotal role in supporting the development and execution of marketing operations strategies across the African continent. This includes overseeing the implementation of marketing campaigns, managing marketing data, and ensuring that marketing operations are aligned with the company's overall business objectives. The management of marketing finance operations and liaison with the finance functions.

Main accountabilities but not limited to the following:

• Brand Stewardship and Reputation Management: Uphold the British Council's brand integrity and elevate its reputation across Africa, establishing the organization as a trusted provider of high-quality English language testing, educational qualifications, and cultural exchange programs.

• Audience Engagement and Relationship Building: Devise and execute strategic marketing campaigns that resonate with diverse African audiences, including students, professionals, educational institutions, and government bodies. Nurture strong relationships with key stakeholders to promote the British Council's offerings and demonstrate its profound impact.

• Digital Marketing and Channel Optimization: Harness the power of digital marketing channels, including social media, search engine optimization, and content marketing, to reach target audiences effectively and efficiently. Optimize the British Council's website and digital platforms to deliver a seamless and engaging user experience.

• Market Research and Data-Driven Insights: Conduct in-depth market research and analyze data to gain comprehensive insights into African audiences, market trends, and competitor activities. Utilize these insights to inform marketing strategies, campaign messaging, and channel selection.

• Collaboration and Partnership Building: Collaborate seamlessly with the British Council's global marketing team and local teams in Africa to ensure a cohesive and culturally sensitive brand message. Forge partnerships with key stakeholders, such as media organizations and educational institutions, to amplify the British Council's reach and impact.

• Marketing Finance Operations and Management:  Oversee the financial aspects of marketing activities, including budgeting, forecasting, and expense management. Implement and maintain efficient financial processes to support marketing operations and ensure compliance with financial regulations.

Role specific knowledge and experience:

Essential requirements:

• Degree qualification in marketing or business

• Bachelor's degree in marketing or a related field

• 3+ years of experience in marketing operations

• Strong understanding of marketing principles and practices

• Experience with marketing data analysis

• Proficient in marketing automation software

• Excellent communication and interpersonal skills

Desirable:

• Relevant professional accreditation eg. CIM, Melcrum, GCN, CIPR, WOMMA or equivalent

• Experience working in the African market

• Knowledge of African languages

• Strong project management skills

Further Information

• Pay Band  – 4

• Remuneration: 197,253.00 Gross Per Month

• Contract Type  – Indefinite Contract

• Location – Nairobi, Kenya

• Department/Function -  Marketing and Communications

• Additional information

• Language requirements:  Strong written and oral English communication skills.

• The Role holder must have existing rights to live and work in the country the role is based.

• Closing Date – 21 November 2023. Applications will close at 23:59 East Africa Time

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.