Mascor (John Deere): Senior Technician C&F - Nakuru
Job Details
Full Job Description
Mascor is a Company consisting of franchised Automotive,
agricultural mechanisation, construction, forestry, and fuel. With
more than 50 years in the industry, we offer prestige brands such as
John Deere, Toyota and Warath while our highly skilled staff provides
professional and high-quality service and standards of workmanship.
Mascor is currently looking for a Senior-level Technician (mechanic)
to perform maintenance, assemble relevant components and perform
repairs on all construction and forestry equipment ensuring excellent
service levels, high levels of diagnostics and technical skills.
RESPONSIBILITIES:
1. Quality of work
-Knowledge of work & systems including diagnostics.
-Ordering correct parts first time round to complete job
-Loading and closing of quality DTAC's 100%
-Comebacks less than 3% of own total labour sales
-Productivity at 100% and efficiency 85%
-Charge to total percentage = 85%
-Carry out all DLM's and courses assigned timeously.
-Adhere to company SOP’s.
-Comply with Company minimum tool requirements.
-Efficient time management re travelling etc.
2.Administrative duties
-Completion of job cards within 24 hours
-Accurate completion of daily reports and technician diary.
3.Customer service
-Ensure customer satisfaction is at 100% and all queries are attended to timeously.
-Ensure proper communication regarding jobs in progress
REQUIREMENTS:
a. Qualifications:
i. Min: Grade 12 & Job-related Trade certificate
b. Experience:
i. Must be able to work on complex C&F machinery and equipment.
1. KEY COMPETENCIES
a. Able to operate under pressure.
b. Attention to detail.
c. Good communication skills
d. Excellent practical skills
e. Problem-solving abilities.
f. Willing to work in a team.
g. Basic supervisory skills,
h. Computer literacy,
i. Time management skills
j. Training abilities
Mascor (John Deere): Senior Technician C&F - Nakuru
Plennegy (Pty) Ltd.
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