Learner- Software Defined Infrastructure Services (SDIS)

Full Job Description

Want to be a part of our team?

Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

Manages the company's office services which may include copy services, word processing, mail and distribution services, records retention, office reception, janitorial services, cafeteria staff, recreation services, utility services and communication systems (such as telephones and facsimile transmission systems). Oversees general administrative staff and coordinates with necessary vendors to meet organizational needs. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Working at NTT

Key roles and responsibilities:

• Provide a complete secretarial and administrative support function
• Support the activities of the senior management in the business unit to ensure smooth operation and achievement of business unit objectives
• Manage and co-ordinate electronic diary and schedule commitments to ensure maximisation of the manager’s time efficiency, including the management of travel itineraries for domestic and international travel
• Update project schedules and status as and when required
• Assign and monitor clerical and administrative function and ensure the preparation of the relevant staff schedules for the business unit
• Design and implement office policies and establish the required standard and procedures relating to office operations and procedures
• Plan and implement office systems, layout and equipment
• Record, produce and distribute minutes of management meetings
• Follow up on outstanding meeting items
• Prepare the meeting agenda, arranging all meeting logistics and facilities as required
• Draft letters and correspondence and prepare reports and statistical information ensuring distribution to the relevant internal stakeholders
• Maintain the flow of information to colleagues as required
• Process incoming and outgoing mail and facsimile, sorting and distributing to the relevant individuals
• Design the relevant filing systems and related procedures for record retention
• Maintain and update files, managing hard copy and electronic files and records and maintaining an adequate filing system
• Maintain office supply inventory and other additional supplies as needed
• Ensure the efficient operation of office equipment by arranging for routine and necessary maintenance
• Review and approve supply requisitions and maintain and replenish inventory and ensure that stock is checked to determine inventory levels
• Prepare, complete and distribute the relevant management reports
• Prepare and create professional presentations, spreadsheets and databases in line with requirements
• Answer and screen telephone calls and respond to and resolve any queries or escalate more complex queries to the relevant individual

Knowledge, skills and attributes

• Ability to build a cohesive team and to manage people effectively 
• Ability to coach and develop the team 
• Strong communication skills, including the ability to be influential and persuasive with stakeholders
• Ability to establish and maintain good working with stakeholders
• A high degree of accuracy and attention to detail
• Excellent planning and organisation skills
• Knowledge of accounting processes and procedures
• Outstanding problem analysis and solving skills
• Ability to work under pressure
• Ability to meet deadlines
• Ability to prioritise workload in a fast-paced environment
• Excellent verbal and written communication skills
• Proven time management skills
• Ability to multitask and work independently
• Displays exceptional mathematical skills
• Ability to produce a high quality of work
• Demonstrate high ethics and adherence to company values
• Ability to prioritise and manage expectations
• Display good analytical and reasoning skills
• Ability to interpret processes, policies, financial and legal documents

Academic qualifications and certifications:

• Bachelor’s degree in Business Administration or equivalent

Experience required:

• Relevant working experience in similar position
• Relevant working experience in a related environment
• Strong experience dealing with internal and external stakeholders
• Proven experience managing people

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What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category