Employee Experience and Talent Acquisition Associate

Tushop's mission is to reduce the cost of living for Africans, together. Tushop is made up of an impact-driven team striving to build something of value in this world. We persistently dream big yet are energized by the small. As a social commerce company, we seek to make food and groceries cheaper for our customers while adding convenience and helping farmers and manufacturers sell their goods and grow.

Tushop is at an early but exciting stage supported by a cadre of eminent investors. What we do has great impact: we help farmers and suppliers make products people want ; we empower stay-at home moms without formal employment to make incomes on the side and feel pride with how they support their communities and neighbors; and we help young entrepreneurs who run cyber cafes, beauty shops, and kiosks to provide more value to their customers. We help anyone who buys food to be able to do so more cheaply and conveniently.

And we help our own employees learn what they want to learn, build what they want to build, and become who they want to become (and get paid doing so!)

Reports to: Employee Experience

Tushop is an early-stage startup; therefore, your role will be foundational, involved in all the functions of the HR department, including recruitment, employee benefits, HR records maintenance, training, and organization policies and procedures. The ideal candidate will have a good understanding of employment laws, people operations, and HR compliance, capable of engaging with different stakeholders. With excellent communication and interpersonal skills, they will have a natural affinity with people, and the ability to foster employee engagement and satisfaction.

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• Participate in recruitment and selection activities including drafting, publishing, and advertising job descriptions, screening applications, scheduling and interviewing candidates, coordinating with the hiring managers, communicating hiring feedback, and preparing reports about hiring trends.
• Onboarding new employees including pre-onboarding paperwork, workstation allocation, HRIS onboarding and training, and health insurance enrollment.
• Offboarding new employees including facilitating the clearance and handover process in collaboration with the Engineering and Operations teams and conducting exit interviews.
• Maintain and update an efficient HR database, monitor employee lifecycle, and prepare periodic and ad hoc reports for applicable metrics such as turnover rates, absenteeism rates, and labor costs while maintaining the integrity of all data.
• Collate and prepare payroll data in conjunction with the line managers, emphasizing accuracy, completeness, and timeliness. Handle mid-month and end-month payroll schedules including filing for statutory deductions.
• Participate in employee training and development, including conducting training sessions, organizing and managing external training programs, and maintaining training records and the companys training calendar
• Participate in the formulation, implementation, and training of HR policies, processes, and procedures.
• Maintain and continuously update Tushops career pages to reflect the culture that powers the team.
• Oversee day-to-day administrative activities and tasks
• As the first point of contact for any HR-related queries, effectively communicate with team members on an ongoing basis and provide support to staff by answering questions about HR policies, processes and procedures, employee benefits, and HR Compliance.

• Bachelors Degree in Human Resources Management, Industrial Psychology, Organizational Leadership, or a related field
• 3+ years of work experience in a similar role in corporate HR, preferably in manufacturing, retail, or a start-up environment
• Working knowledge or familiarity with Human Resource Information Systems, Payroll Software, and Applicants Tracking Systems
• Good understanding of employment laws, human resources best practices, and legal guidelines
• Strong analytical and problem-solving skills
• Solid work ethics, integrity, and ability to maintain employee confidentiality
• Ability to organize, prioritize, and manage time effectively
• Active listening, great communication, and presentation skills
• Ability to work independently and collaboratively with minimal supervision
• A highly motivated and reliable individual with superior attention to detail
• A people person with excellent interpersonal skills and a welcoming personality

Why Tushop?

If you've ever been curious to see the initial days of a company and be part of that story, then this is your chance. Since we are at an early stage, you will be able to see and feel the direct impact of your work. You will have ownership of your tasks and you will not be micromanaged. You will make things happen. Lastly, you will work with a fun, fast-moving, customer-centric, reliable, and supportive team.

Why not Tushop?

• We experiment a lot. If you like dotting all your is and crossing all your ts before making a move, then you might not enjoy working with us.
• We are low-ego individuals. If you need praise, need to always be right, or need someone else to fail to feel self-worth, this role is not for you.
• We believe that fieldwork makes the dreamwork . We dont hide behind laptops every day; we instead thrive by engaging with customers, suppliers, partners, and teammates on the phone and in the streets. (We find it invigorating - and hope youd find it that way too!)

If this sounds like a place where you are looking to work, then come join us. If not, then please share this JD with someone who might be a great fit (and become our customer!)