Director, Regional Human Resources Business Partner - East Africa Region
Job Details
Full Job Description
About
Mercy Corps
The
Department
The People Team ensures that Mercy Corps
has the people who will enable it to be a world-class, cutting edge,
humanitarian organization, creating transformational change in the
world. We do this through the recruitment, retention, and development
of the best global talent. Our aim is to drive strategic thinking and
planning at all levels of the organization; create a robust body of
research to guide us internally and externally and steward the
organizational culture. To achieve this, we align conversations on
learning; keep the organization focused on what has the greatest
impact; leverage our comparative advantages in the crowded and
competitive international relief and development landscape; and assure
we are constantly learning from our work and the external environment.
The Position
The Director,
Regional HR Business Partner, is responsible for leading and managing
the human resources function for the East Africa Region. The Director,
HRBP works closely with Regional Senior Leadership to understand the
needs and objectives of the Country Programs to develop and implement
HR strategies and initiatives that support the regional strategy and
contextual needs of individual Country Programs, while remaining
aligned with Mercy Corps’ global strategy.
Essential Responsibilities
- Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Regional senior leadership team with input, oversight, and accountability for the HRBP and Employee Relations functions
- Work with the Regional Director and the Chief People Officer to guide the overall vision and approach of the People Team, delivering clear actionable plans aligned with program needs and the regional context, and gain support/ownership for that agenda with key stakeholders in the Region.
- Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the human resource function is well integrated into wider agency objectives.
- Developing capabilities of country HR teams and providing them with guidance and support to ensure that they are effectively carrying out their responsibilities.
- Providing guidance and support to managers and team members on a wide range of HR-related topics, such as performance management, employee development, All Voices survey and leadership development
- In collaboration with the Africa Regional Leadership team, Country Directors, and other People team functions like Talent Acquisition, Talent Management, Leadership and Learning, People Operations and Total Rewards identifies areas of opportunity to develop and implement programs that foster employee engagement and success for the region.
- Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.
- Leverage Talent Acquisition, Talent Management, Leadership and Learning, and Total Rewards -to develop and implement programs which foster employee engagement and success
- Leading and assisting in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, action plan fulfillment
- Working with the HR leadership team to develop and implement organization-wide HR policies and programs, and ensuring that they are consistently applied across the region
- Analyzing HR data and metrics to identify trends and areas for improvement, and providing recommendations to senior leadership on how to address any issues or concerns
- Actively promoting the organization's diversity and inclusion initiatives and working with the HR team to develop programs and initiatives that support a diverse and inclusive workplace.
- In addition to these specific responsibilities, the Director, Regional HR Business Partner must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.
Supervisory
Responsibility
Regional SR. HRBP, Country HR leaders
(Co-Supervisor with
CD)
Accountability
Reports directly to: Deputy Regional
Director and the Chief People Officer
Works directly
with: Country Directors, Regional SMTs, Total Rewards,
Talent Management, Leadership and Learning, Talent Acquisition,
Employee Relations, People Operations, People Systems, Corporate
Finance; Ethics, Legal and other teams as needed.
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
- 10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.
- A minimum of 5 years international experience.
- Exposure to INGO Programming, Country Operations is highly preferable.
- Experience leading a diverse team across geographies.
- Demonstrated understanding of working in Africa, and significant experience with the challenges of operating and managing HR functions in the region.
- Demonstrated capacity to utilize analytics and technology to improve efficiency.
- Demonstrated capacity to incorporate best in class assessment approaches in global organization.
- Demonstrated experience and ability to create, implement, maintain, and improve HR processes.
- Demonstrated passion for staffing in international relief and development environments.
- Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
- Experience facilitating senior level conversations.
- Fluency in French and English strongly preferred.
Success Factors
The successful team member will be an avid learner,
self-directed, innovative and action orientated. Furthermore, they
must have the ability to work independently, employ effective time
management skills, handle frequent interruptions, and shift
priorities, exhibit effective customer service skills, and work
effectively with a wide variety of individuals including team members
based overseas. They will have the ability to work onsite and
collaborate with team members, deliver compelling designs within the
guidelines of specific project objectives, and interact professionally
and productively with HQ and other global staff. Additionally, the
individual will thrive in a fast-paced environment prone to rapid
change and be willing to accept an increase in responsibility level in
the assigned areas. The most successful Mercy Corps team members have
a positive approach, a strong commitment to teamwork and personal
accountability and the ability to be flexible and ensure that
effective communication is a priority in all situations.
Living /
Environmental Conditions
This position
is based in a Mercy Corps Office or any Mercy Corps location in
Africa. It requires up to 30% Regional travel in support of Mercy
Corps programs. This position may be asked to travel on occasion with
little notice.
Mercy Corps Team members represent the
organization both during and outside of work hours when deployed in a
field posting or on a visit/TDY to a field posting. Team members are
expected to conduct themselves in a professional manner and
respect.
Ongoing Learning
In
support of our belief that learning organizations are more effective,
efficient, and relevant to the communities we serve, we empower all
team members to dedicate 5% of their time to learning activities that
further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and
work together. Through our commitment to enriching our organization
with people of different origins, beliefs, backgrounds, and ways of
thinking, we are better able to leverage the collective power of our
teams and solve the world’s most complex challenges. We strive for a
culture of trust and respect, where everyone contributes their
perspectives and authentic selves, reaches their potential as
individuals and teams, and collaborates to do the best work of their
lives.
We recognize that diversity and inclusion is a journey,
and we are committed to learning, listening and evolving to become
more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy
Corps is an equal opportunity employer that does not tolerate
discrimination on any basis. We actively seek out diverse backgrounds,
perspectives, and skills so that we can be collectively stronger and
have sustained global impact.
We are committed to providing
an environment of respect and psychological safety where equal
employment opportunities are available to all. We do not engage in or
tolerate discrimination based on race, color, gender identity, gender
expression, religion, age, sexual orientation, national or ethnic
origin, disability (including HIV/AIDS status), marital status,
military veteran status or any other protected group in the locations
where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we
come into contact with through our work, whether team members,
community members, program participants or others, are treated with
respect and dignity. We are committed to the core principles regarding
prevention of sexual exploitation and abuse laid out by the UN
Secretary General and IASC and have signed on to the
Inter organization Misconduct Disclosure Scheme .
We will not tolerate child abuse, sexual exploitation,
abuse, or harassment by or of our team members. As part of our
commitment to a safe and inclusive work environment, team members are
expected to conduct themselves in a professional manner, respect
local laws and customs, and to adhere to M
ercy Corps Code of Conduct Policies and
v
Director, Regional Human Resources Business Partner - East Africa Region
Mercy Corps
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