Consultant - Internal Client Services Department - Growth Office: Clients & Industries

About Deloitte

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has more than 415,000 professionals all committed to becoming the standard of excellence of professional services firms.

Deloitte’s professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities, and enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. All our professionals are united by our shared values, a set of core principles that guide our collective behavior. They set the expectations we have for one another and define how we, as stewards of Deloitte, should behave. They provide common ground to unite us across cultures and geographies. And, importantly, they help us to earn the trust and respect of our key stakeholders. Our shared values are: Lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across four (4) countries in the region: Kenya, Uganda, Tanzania, and Ethiopia.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career within the East Africa market.

What impact will you make?

At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities. From professional development to leadership opportunities and career advancement, we empower our people to be their very best - because that’s how you make an impact.

About the Department

The Growth Office helps position Deloitte as the first choice of top clients across Africa, providing resources and expertise to support client-facing teams win new engagements, retain clients and increase our market share. We leverage on our industry insights and promote cross-function collaboration across Deloitte to bring about synergies which help us serve our clients better. Our strategy is centered on supporting our people to win and deliver impactful work to our clients.

We currently have an exciting opportunity for a dynamic individual to join our Internal Client Services Department -  Growth Office Team , supporting the Clients & Industries (C&I) pillar as Consultant.  This position will be based in our Nairobi Office.

What you will do

• Exponential Revenue Growth: Support initiatives aimed at driving significant revenue growth across various clients and industries, identifying new opportunities, and leveraging innovative strategies to enhance market penetration;
• Meaningful Executive Relationships:  Support programs that build strong relationships with influential decision-makers across the market, building a network of executive relationships that can be leveraged to support the growth agenda of the organization;
• Strategic Brand Management:  Support and implement brand marketing and communications efforts to effectively manage Deloitte's reputation, ensuring it aligns with our growth ambitions and strengthens our position as a market leader; and
• Pillar Support:  Support the three key pillars of the Growth Office, namely Clients & Industries, and with secondary team support to Executive Relationships, and Market Integration, to ensure seamless execution of growth strategies across all dimensions.

• Bachelor’s Degree in Economics, International Relations, Marketing or Business-related Degree.
• 3 years relevant working experience in a marketing or business development role. Experience within financial services, professional services, marketing agency and/or FMCG will be considered an advantage.
• Strong PowerPoint and presentation development skills.
• Excellent communication skills, both written and verbal.
• Strong analytical skills and research capabilities, with an understanding of standard Excel formulas.
• Demonstrated ability to work independently and as part of a team.

In addition to the above responsibilities, the successful candidate will also be required to:

Provide support and implement strategies in the areas of business development as related key client portfolios:

• Work with industry support programs and ensure the business is best placed in pursuing opportunities.
• Assist with other C&I functions and flagship projects.
• Provide support in steering market research and intelligence for market development and ensuring that the firm maintains high visibility in the market.

Technical Competencies

• Good interpersonal and relationship building skills.
• Strong understanding of brand marketing, communications, and reputation management.
• Strong proficiency in the use of computer packages such as Microsoft Word, Excel, Outlook, PowerPoint, Project Office, Access, etc. Note that this is a critical expectation that will be assessed throughout the probationary period.
• Experience in designing and facilitating presentations.
• The ability to work with various stakeholders and across different levels within and across the organization as well as outside.
• Strong client delivery focus.
• Problem solving capabilities.
• Demonstrated capability in interaction at all levels, briefing, analysis and project management skills.

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Leadership / Behavioural Capabilities

Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life.

Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

Performance drive – Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.      

Strategic direction – Understands objectives for member firms/stakeholders and Deloitte Global, aligns own work to objectives and sets personal priorities.

Talent development – Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

Why Deloitte?

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.

Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value difference, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. 

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.

To the successful candidates, the Firm will offer a competitive and performance driven remuneration package, a highly energised team environment comprising individuals who are committed to working as one, producing results and enjoying it.

If you meet the above requirements, please visit our website and apply online:  

Closing date: 27 October 2023                         

Your details will be treated with confidentiality and will not be shared with any third party.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.