Automotive Technician

About Us:

We’re a world-leading Fleet tracking and monitoring company with over 1,750,000 subscribers across 23 countries and we’re looking for a Credit Control Intern to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

Technical

• Installation of Karooooo units to the quality standards imposed.
• Diagnose and repair problems that have occurred after installation.
• Taking relevant photos needed for fitment.
• Download fitment photos to complete the fitment process.
• Correct completion of vehicle inspection sheets pre and post-installation.
• Report any problems and/or anomalies through the correct channels as soon as possible.
• Demonstrate knowledge of product range & technical standards for installations.
• Achieving a set target minimum of 4 fitments per day.

Customer service

• Client satisfaction, taking the utmost care of all client’s vehicles
• To be polite and professional to the client at all times
• Schedule adherence: on time for appointments and meetings
• Handover of client packs if and when required
• Report any problems and/or customer care issues through the correct channels as soon as possible

General

• Adhoc duties as required by the technician’s manager
• looking after all company assets used and reporting any deficiencies to the relevant manager
• Adherence to time and attendance requirements
• Tidy and professional appearance at all times

Requirements & skills

• Diploma /Certificate in Automotive Engineering and be a fully qualified Motor vehicle Technician. 
• At least 2 years of RECENT post-qualification experience in a reputable motor dealership 
• Auto electrical qualification of Diagnostic status. 
• Stable work history preferably working experience on Japanese and German brands 
• Strong attention to detail with an aptitude for problem-solving. 
• Excellent communication and customer service skills.