What Jobs are available for Senior E Commerce Operations Manager Remote in Kenya?
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Senior E-commerce Operations Manager (Remote)
Posted 4 days ago
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Job Description
Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring a smooth and efficient customer experience.
- Manage inventory levels, product listings, and pricing strategies to maximize sales and minimize stockouts.
- Develop and implement strategies for order fulfillment, shipping, and returns management.
- Collaborate with marketing teams to drive traffic and conversions through various online channels.
- Monitor website performance, analytics, and key e-commerce metrics, identifying areas for improvement.
- Ensure the online store is optimized for user experience, mobile responsiveness, and SEO.
- Manage relationships with third-party logistics (3PL) providers and other vendors.
- Implement and refine customer service processes to ensure high levels of customer satisfaction.
- Analyze market trends and competitor activities to identify new growth opportunities.
- Develop and manage the e-commerce operational budget.
- Lead and mentor a remote team of e-commerce specialists.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 6 years of progressive experience in e-commerce operations management.
- Proven track record of successfully managing and growing online retail businesses.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
- Strong understanding of digital marketing principles, SEO, SEM, and social media marketing.
- Experience with inventory management systems and supply chain logistics.
- Excellent analytical skills and proficiency in using e-commerce analytics tools (e.g., Google Analytics).
- Strong leadership, project management, and communication skills.
- Ability to work independently and manage multiple priorities effectively in a remote environment.
- Experience with A/B testing and conversion rate optimization (CRO).
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Senior E-commerce Operations Manager - Remote Fulfillment
Posted 1 day ago
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Job Description
Key Responsibilities:
- Oversee day-to-day e-commerce order fulfillment operations, ensuring accuracy and timeliness.
- Manage inventory levels across multiple channels, implementing strategies to prevent stockouts and minimize overstock.
- Coordinate with third-party logistics (3PL) providers and shipping carriers to optimize delivery times and costs.
- Implement and maintain efficient warehouse management processes and systems.
- Develop and enforce standard operating procedures (SOPs) for receiving, picking, packing, and shipping.
- Monitor key performance indicators (KPIs) such as order accuracy, on-time shipment rates, and fulfillment costs, and implement corrective actions as needed.
- Analyze sales data and order trends to forecast inventory needs and operational capacity.
- Ensure compliance with all relevant shipping regulations and customs requirements.
- Troubleshoot and resolve any issues related to order fulfillment, shipping, or inventory discrepancies.
- Collaborate with marketing, sales, and customer service teams to ensure seamless customer experience.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- Minimum of 5 years of experience in e-commerce operations, logistics, or warehouse management.
- Proven experience in managing remote teams and operations.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento) and Warehouse Management Systems (WMS).
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in inventory management techniques and order fulfillment processes.
- Strong negotiation and relationship management skills with 3PLs and carriers.
- Exceptional organizational skills and attention to detail.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote environment.
- Excellent written and verbal communication skills.
This role is based in **Kisumu, Kisumu, KE**, but is a fully remote position. We are looking for a results-driven operations leader who can ensure seamless e-commerce fulfillment from afar. If you are passionate about operational excellence in e-commerce and excel in a remote work setting, we encourage you to apply.
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Senior E-commerce Operations Manager - Remote Fulfillment
Posted 4 days ago
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Senior E-commerce Operations Manager - Remote Strategy
Posted 1 day ago
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Job Description
Responsibilities include:
- Developing and executing comprehensive e-commerce strategies to drive sales and profitability.
- Managing the day-to-day operations of the e-commerce platform, ensuring its stability and performance.
- Overseeing inventory levels, forecasting demand, and coordinating with supply chain partners for efficient stock management.
- Optimizing the customer journey from website browsing to post-purchase support, ensuring a high level of satisfaction.
- Analyzing website traffic, sales data, and customer behavior to identify key performance indicators (KPIs) and actionable insights.
- Implementing A/B testing and other optimization techniques to improve conversion rates and user experience.
- Managing online marketing campaigns, including SEO, SEM, social media marketing, and email marketing, in collaboration with the marketing team.
- Leading and motivating a remote team of e-commerce specialists, customer service representatives, and fulfillment staff.
- Ensuring compliance with all relevant e-commerce regulations and best practices.
- Staying informed about emerging e-commerce trends, technologies, and competitor activities.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- Minimum of 6 years of progressive experience in e-commerce operations and management.
- Proven track record of successfully managing and growing online retail businesses.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.
- Expertise in data analysis, web analytics tools (e.g., Google Analytics), and reporting.
- Excellent leadership, team management, and communication skills, particularly in a remote context.
- Strategic thinker with strong problem-solving and decision-making abilities.
- Proficiency in digital marketing strategies and execution.
- Experience with inventory management and supply chain logistics.
- Ability to work autonomously, adapt to a fast-paced environment, and meet ambitious targets.
This role is based in the vicinity of **Naivasha, Nakuru, KE**, but is offered as a fully remote position. If you are a results-oriented e-commerce leader ready to shape the future of online retail from anywhere, we encourage you to apply.
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Supply Chain Procurement Manager
Posted 1 day ago
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Job Description
Responsibilities:
- Develop and implement comprehensive procurement strategies to meet organizational needs.
- Manage the entire procurement lifecycle, including sourcing, tendering, negotiation, and contract award.
- Identify and evaluate potential suppliers, ensuring they meet quality, cost, and delivery requirements.
- Negotiate favorable terms, pricing, and contracts with suppliers.
- Develop and maintain strong relationships with key suppliers.
- Monitor supplier performance and address any issues or non-compliance.
- Conduct market research and analysis to identify cost-saving opportunities and emerging trends.
- Collaborate with internal stakeholders to understand their procurement requirements.
- Ensure compliance with company procurement policies and relevant regulations.
- Manage procurement budgets and track expenditures.
- Identify and mitigate supply chain risks.
- Develop and implement best practices in procurement and supply chain management.
- Generate reports on procurement activities, savings, and supplier performance.
- Lead and mentor junior procurement staff.
- Drive continuous improvement in procurement processes.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.
- Minimum of 6 years of experience in procurement, purchasing, or supply chain management.
- Proven experience in strategic sourcing, vendor management, and contract negotiation.
- Strong understanding of procurement principles, best practices, and relevant regulations.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in procurement software and ERP systems.
- Strong communication, interpersonal, and negotiation skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Experience in managing diverse procurement categories.
- Knowledge of international sourcing and logistics is a plus.
- Professional certifications such as CIPS or equivalent are an advantage.
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Supply Chain Procurement Analyst
Posted 1 day ago
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Global Supply Chain & Procurement Director
Posted 1 day ago
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Job Description
Responsibilities:
- Develop and implement global supply chain and procurement strategies aligned with business goals.
- Oversee all aspects of strategic sourcing, vendor selection, and contract negotiation to secure favorable terms and conditions.
- Manage and optimize inventory levels, logistics, and transportation to ensure timely delivery and cost-effectiveness.
- Build and maintain strong, collaborative relationships with key suppliers and partners globally.
- Identify and mitigate supply chain risks, ensuring business continuity and resilience.
- Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve quality across the supply chain.
- Lead and mentor a global team of procurement and supply chain professionals.
- Implement and leverage advanced procurement technologies and analytics for better decision-making.
- Ensure compliance with all relevant regulations, policies, and ethical standards.
- Collaborate with cross-functional teams, including operations, finance, and product development, to meet business needs.
- Monitor market trends and supplier performance to identify opportunities and potential challenges.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; MBA or advanced degree preferred.
- Minimum of 10 years of progressive experience in global supply chain management and strategic procurement.
- Demonstrated success in developing and executing complex procurement strategies.
- Strong negotiation and contract management skills.
- Proven ability to manage international logistics and distribution networks.
- Experience with supply chain planning and inventory management systems (e.g., SAP, Oracle).
- Excellent leadership, team management, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a data-driven approach.
- Knowledge of global trade regulations and compliance.
- Ability to work effectively in a fully remote, international environment.
This is a key leadership role within our client's organization, offering the opportunity to shape global operations from a remote setting. Your expertise will directly impact the efficiency and success of supply chains supporting diverse markets, including potential business activities near Nyeri, Nyeri, KE .
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Principal Supply Chain & Procurement Strategist
Posted 1 day ago
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Job Description
Responsibilities:
- Develop and execute long-term strategic sourcing and procurement plans that align with business objectives and market dynamics.
- Lead cross-functional teams in identifying and evaluating potential suppliers, conducting negotiations, and establishing strategic partnerships.
- Analyze global supply chain risks and develop robust mitigation strategies, including diversification, inventory management, and contingency planning.
- Optimize procurement processes to drive cost reductions, improve quality, and enhance supplier performance.
- Utilize advanced data analytics and market intelligence to forecast trends, identify opportunities, and inform strategic decision-making.
- Implement best practices in procurement, contract management, and supplier relationship management.
- Drive initiatives focused on sustainability, ethical sourcing, and corporate social responsibility within the supply chain.
- Manage complex international supply chains, ensuring compliance with all relevant regulations and trade agreements.
- Mentor junior procurement professionals and champion a culture of continuous improvement and operational excellence.
- Develop and maintain strong relationships with key internal stakeholders, including finance, operations, and legal departments.
- Master's degree in Business Administration, Supply Chain Management, Finance, or a related field.
- Minimum of 10 years of progressive experience in strategic sourcing, procurement, and supply chain management, with a significant focus on global operations.
- Demonstrated success in developing and implementing complex procurement strategies that deliver significant cost savings and operational improvements.
- Expertise in risk management, supplier relationship management, and contract negotiation.
- Strong analytical skills with proficiency in data modeling, forecasting, and spend analysis tools.
- In-depth knowledge of global trade regulations, logistics, and supply chain best practices.
- Experience with ERP systems and procurement software (e.g., SAP Ariba, Oracle).
- Excellent leadership, communication, and interpersonal skills, with the ability to influence senior stakeholders.
- Proven ability to manage diverse and geographically dispersed teams in a remote setting.
- Professional certifications such as CIPS or CPSM are a plus.
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