What Jobs are available for Remote Retail Store Manager in Kenya?
Showing 3767 Remote Retail Store Manager jobs in Kenya
Remote Retail Store Manager
Posted today
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Job Description
Our client, a leading international fashion retailer, is seeking an experienced and dynamic Remote Retail Store Manager to oversee operations and drive sales for their online and potentially pop-up presence. This is a fully remote role, offering the unique opportunity to manage retail success from a remote location. You will be responsible for developing and executing sales strategies, managing inventory, ensuring exceptional customer service standards, and leading a team of remote sales associates. The ideal candidate will possess strong leadership skills, a proven track record in retail management, and a deep understanding of e-commerce operations and customer engagement. Key responsibilities include setting sales targets and monitoring performance, optimizing online merchandising and product presentation, developing and implementing marketing initiatives to drive traffic and conversions, and managing the customer journey from discovery to post-purchase support. You will also be involved in recruitment, training, and performance management of remote staff, fostering a positive and productive team culture. Analyzing sales data, customer feedback, and market trends to identify opportunities for growth and improvement is crucial. Inventory management, including stock allocation and forecasting, will also fall under your purview. This role requires exceptional communication and organizational skills, the ability to motivate and inspire a remote team, and a proactive approach to problem-solving. Experience with e-commerce platforms, CRM systems, and retail analytics tools is essential. A Bachelor's degree in Business Administration, Marketing, or a related field, combined with substantial retail management experience, is required. This remote position offers significant autonomy and the chance to shape the retail experience for a global brand.
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0
Remote Retail Store Manager
Posted 4 days ago
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Job Description
Our client, a dynamic and growing retail brand, is seeking an experienced and results-oriented Remote Retail Store Manager to oversee the strategic direction and operational success of their online and potentially hybrid retail presence. This unique position is fully remote, allowing you to manage operations and lead teams without needing to be physically present at a single brick-and-mortar location, focusing on digital customer engagement and backend operational efficiency.
As a Remote Retail Store Manager, you will be responsible for driving sales performance, ensuring exceptional customer experiences across digital platforms, and optimizing inventory management and fulfillment processes. You will develop and implement strategies to enhance online store visibility, customer acquisition, and retention. This involves analyzing sales data, market trends, and customer feedback to identify opportunities for growth and improvement.
Key responsibilities include managing a remote team of sales associates and support staff, fostering a collaborative and high-performance culture. You will oversee the operational aspects of online order processing, shipping, and returns, ensuring accuracy and efficiency. Developing and executing marketing initiatives to drive traffic and sales, as well as managing customer service operations to resolve issues and enhance satisfaction, will be crucial. You will also be responsible for budgeting, financial reporting, and ensuring compliance with company policies and procedures. The ability to adapt to evolving e-commerce landscapes and implement innovative retail solutions is paramount.
The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing strategies, and customer relationship management (CRM) systems. Excellent leadership, communication, and problem-solving skills are essential for managing a distributed team and interacting with customers virtually. You should be highly organized, self-motivated, and capable of making data-driven decisions. Experience in managing retail operations, particularly in an online or omnichannel environment, is highly desirable.
Qualifications: A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. A minimum of 4 years of experience in retail management, with a significant focus on e-commerce operations, is required. Proven experience in managing remote teams and driving sales growth through digital channels is a must. Strong analytical skills and proficiency in e-commerce analytics tools (e.g., Google Analytics) are essential. Excellent communication, leadership, and customer service skills are paramount. Experience with inventory management software and POS systems (where applicable for hybrid models) is beneficial. A proactive, results-oriented mindset and the ability to thrive in a remote work environment are critical.
As a Remote Retail Store Manager, you will be responsible for driving sales performance, ensuring exceptional customer experiences across digital platforms, and optimizing inventory management and fulfillment processes. You will develop and implement strategies to enhance online store visibility, customer acquisition, and retention. This involves analyzing sales data, market trends, and customer feedback to identify opportunities for growth and improvement.
Key responsibilities include managing a remote team of sales associates and support staff, fostering a collaborative and high-performance culture. You will oversee the operational aspects of online order processing, shipping, and returns, ensuring accuracy and efficiency. Developing and executing marketing initiatives to drive traffic and sales, as well as managing customer service operations to resolve issues and enhance satisfaction, will be crucial. You will also be responsible for budgeting, financial reporting, and ensuring compliance with company policies and procedures. The ability to adapt to evolving e-commerce landscapes and implement innovative retail solutions is paramount.
The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing strategies, and customer relationship management (CRM) systems. Excellent leadership, communication, and problem-solving skills are essential for managing a distributed team and interacting with customers virtually. You should be highly organized, self-motivated, and capable of making data-driven decisions. Experience in managing retail operations, particularly in an online or omnichannel environment, is highly desirable.
Qualifications: A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. A minimum of 4 years of experience in retail management, with a significant focus on e-commerce operations, is required. Proven experience in managing remote teams and driving sales growth through digital channels is a must. Strong analytical skills and proficiency in e-commerce analytics tools (e.g., Google Analytics) are essential. Excellent communication, leadership, and customer service skills are paramount. Experience with inventory management software and POS systems (where applicable for hybrid models) is beneficial. A proactive, results-oriented mindset and the ability to thrive in a remote work environment are critical.
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1
Remote Store Manager
Posted 1 day ago
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Job Description
Our client, a prominent name in the retail industry, is seeking an experienced and dynamic Store Manager to oversee operations in a fully remote capacity. This unique opportunity allows you to leverage your retail management expertise from the comfort of your own home. You will be responsible for managing sales targets, optimizing inventory, implementing visual merchandising strategies, and ensuring an exceptional customer experience across multiple digital touchpoints. Your role will involve leading and motivating a remote sales team, fostering a culture of high performance, and driving customer satisfaction. This position requires strong leadership skills, excellent communication abilities, and a deep understanding of retail operations and sales strategies. You will be instrumental in developing and executing sales plans, analyzing sales data, and identifying opportunities for growth. While the role is connected to **Mlolongo, Machakos, KE**, this is a fully remote position, offering unparalleled flexibility. The ideal candidate will be results-oriented, possess strong problem-solving skills, and have a passion for customer service. Experience with e-commerce platforms and digital retail tools is highly advantageous. If you are a seasoned retail professional looking for a remote management role where you can make a significant impact and lead a successful team, we encourage you to apply. This is a chance to redefine retail management in a modern, flexible work environment.
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2
Remote Store Manager
Posted 4 days ago
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Job Description
Our client is seeking a motivated and results-oriented Remote Store Manager to oversee the operational success of their retail presence. This unique position offers the flexibility of remote work while maintaining strong oversight of in-store performance and team management. The ideal candidate will possess exceptional leadership skills, a deep understanding of retail operations, and the ability to drive sales and customer satisfaction from a distance.
Responsibilities include setting sales targets and ensuring they are met or exceeded, analyzing sales data to identify trends and opportunities, and developing strategies to optimize performance. You will be responsible for managing inventory levels, ensuring accurate stock counts, and overseeing merchandising to create an appealing store environment.
The Remote Store Manager will also lead and motivate a team of retail associates, providing coaching, training, and performance feedback. This includes scheduling staff, ensuring adequate coverage, and fostering a positive and productive work environment. Customer service excellence is paramount; you will be responsible for setting high standards and resolving customer complaints effectively.
You will also manage operational aspects such as store opening and closing procedures, cash handling, and loss prevention. Maintaining compliance with company policies and procedures, and ensuring a safe and secure store environment are key duties. This role requires strong communication skills to liaise with corporate offices, suppliers, and field teams.
A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with 3-5 years of retail management experience. Proven experience in sales generation, inventory management, and team leadership is essential. Strong analytical skills and proficiency with retail management software and sales reporting tools are required. Excellent communication, interpersonal, and problem-solving abilities are crucial for success in this remote management role. Candidates must be adept at remote collaboration tools and possess a reliable internet connection and a suitable home office setup.
Responsibilities include setting sales targets and ensuring they are met or exceeded, analyzing sales data to identify trends and opportunities, and developing strategies to optimize performance. You will be responsible for managing inventory levels, ensuring accurate stock counts, and overseeing merchandising to create an appealing store environment.
The Remote Store Manager will also lead and motivate a team of retail associates, providing coaching, training, and performance feedback. This includes scheduling staff, ensuring adequate coverage, and fostering a positive and productive work environment. Customer service excellence is paramount; you will be responsible for setting high standards and resolving customer complaints effectively.
You will also manage operational aspects such as store opening and closing procedures, cash handling, and loss prevention. Maintaining compliance with company policies and procedures, and ensuring a safe and secure store environment are key duties. This role requires strong communication skills to liaise with corporate offices, suppliers, and field teams.
A Bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with 3-5 years of retail management experience. Proven experience in sales generation, inventory management, and team leadership is essential. Strong analytical skills and proficiency with retail management software and sales reporting tools are required. Excellent communication, interpersonal, and problem-solving abilities are crucial for success in this remote management role. Candidates must be adept at remote collaboration tools and possess a reliable internet connection and a suitable home office setup.
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3
Retail Store Manager (Remote Support)
Posted today
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Job Description
Our client is seeking a dynamic and results-driven Retail Store Manager to lead and optimize store operations, providing remote support and strategic guidance to on-site teams. This role is ideal for an experienced retail leader who can drive sales, manage inventory, ensure exceptional customer service, and foster a high-performing team environment. You will be responsible for setting sales targets, developing merchandising strategies, managing store budgets, and ensuring compliance with company policies and procedures. The ideal candidate will possess a strong background in retail management, excellent leadership and communication skills, and a keen understanding of customer behavior and market trends. Proficiency in retail POS systems, inventory management software, and sales analytics tools is essential. This position requires the ability to motivate and train staff, resolve customer issues effectively, and maintain a visually appealing and efficient store environment. You will play a crucial role in ensuring the store achieves its financial and operational goals. This is an exceptional opportunity for a motivated retail professional to leverage their expertise in a remotely supported role, driving success for the store and delivering outstanding customer experiences. The successful candidate will be proactive, adaptable, and committed to achieving excellence in all aspects of retail operations. A strong focus on sales performance, team development, and customer loyalty is key. While the role involves significant remote strategic planning and support, its direct impact is on the retail operations located in Thika, Kiambu, KE .
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategies to achieve sales targets and maximize store profitability.
- Manage store inventory, including ordering, receiving, merchandising, and stock control.
- Ensure exceptional customer service standards are met and exceeded.
- Lead, train, and motivate store staff to achieve performance goals.
- Oversee daily store operations, including opening, closing, and cash handling.
- Maintain visual merchandising standards and ensure an appealing store presentation.
- Manage store budgets and control operational expenses.
- Implement and enforce company policies, procedures, and safety regulations.
- Analyze sales data and customer feedback to identify opportunities for improvement.
- Resolve customer complaints and inquiries promptly and professionally.
- Recruit, hire, and onboard new store associates.
- Ensure compliance with all local labor laws and regulations.
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience in retail management, with a proven track record of success.
- Strong understanding of retail operations, sales techniques, and merchandising principles.
- Excellent leadership, team management, and communication skills.
- Proficiency in retail POS systems and inventory management software.
- Ability to analyze sales data and make informed business decisions.
- Strong customer service orientation.
- Ability to manage operations and provide remote support effectively.
- Energetic and results-oriented with a passion for retail.
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4
Remote Store Operations Manager - E-commerce
Posted today
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Job Description
Our client is a rapidly growing e-commerce retailer seeking a motivated and experienced Store Operations Manager to lead their online retail operations. This is a fully remote position, allowing you to manage operations from your home office. You will be responsible for overseeing all aspects of the online store's day-to-day operations, ensuring a seamless customer experience from browsing to fulfillment. Your duties will include managing inventory levels, optimizing order processing, coordinating shipping and logistics, and handling customer inquiries and issues. The ideal candidate possesses a strong understanding of e-commerce platforms, supply chain management, and customer service best practices. Proven experience in retail operations, preferably in an online environment, is essential. You should have excellent organizational skills, the ability to manage multiple priorities, and a keen eye for detail. Proficiency in inventory management software and e-commerce analytics tools is highly desirable. Strong leadership and communication skills are required to effectively manage remote teams and collaborate with other departments. You will be instrumental in identifying opportunities to improve operational efficiency, reduce costs, and enhance customer satisfaction. The ability to work independently, adapt to changing market demands, and maintain high operational standards in a remote setting is crucial. We are looking for a results-oriented individual who is passionate about delivering exceptional online retail experiences. A bachelor's degree in Business Administration, Marketing, or a related field is preferred. A minimum of 5 years of experience in retail or e-commerce operations management is required. This remote role offers an exciting opportunity to shape the operational success of a thriving online business.
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5
Remote Store Operations Manager
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and highly organized Remote Store Operations Manager to oversee and optimize retail operations from a distance. This role is critical in ensuring the smooth and efficient functioning of multiple retail locations, focusing on operational excellence, inventory management, and customer service standards. You will be responsible for implementing and enforcing company policies, driving sales performance, and managing store teams through effective remote leadership. The ideal candidate possesses strong analytical skills, a deep understanding of retail operations, and exceptional communication abilities to effectively manage and motivate teams virtually. This fully remote position offers the flexibility to work from anywhere while making a significant impact on our retail division.
Key responsibilities include:
The ideal candidate will have a minimum of 5 years of experience in retail management, with a proven track record of successfully managing multiple locations. Strong leadership, problem-solving, and decision-making skills are essential. You must be proficient in using retail management software and possess excellent communication and interpersonal skills, with the ability to build strong relationships remotely. A strategic mindset and a data-driven approach to operations are highly valued. This fully remote role requires a self-disciplined individual with excellent time management skills and the ability to work autonomously while maintaining high levels of productivity. Join our client and lead retail excellence from anywhere.
Key responsibilities include:
- Developing and implementing operational strategies to enhance efficiency and profitability across all retail locations.
- Monitoring store performance metrics, including sales, inventory levels, and customer satisfaction, and identifying areas for improvement.
- Ensuring adherence to company policies, procedures, and visual merchandising standards.
- Managing inventory control, including ordering, receiving, and stocktaking processes.
- Recruiting, training, and developing store staff through virtual means.
- Setting performance goals for store teams and providing regular feedback and coaching.
- Managing operational budgets and controlling expenses.
- Implementing customer service initiatives to enhance the overall customer experience.
- Conducting remote store visits and audits to ensure compliance and operational effectiveness.
- Collaborating with the marketing and merchandising teams to support sales initiatives.
The ideal candidate will have a minimum of 5 years of experience in retail management, with a proven track record of successfully managing multiple locations. Strong leadership, problem-solving, and decision-making skills are essential. You must be proficient in using retail management software and possess excellent communication and interpersonal skills, with the ability to build strong relationships remotely. A strategic mindset and a data-driven approach to operations are highly valued. This fully remote role requires a self-disciplined individual with excellent time management skills and the ability to work autonomously while maintaining high levels of productivity. Join our client and lead retail excellence from anywhere.
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6
Remote Store Operations Analyst
Posted 1 day ago
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Job Description
Our client is seeking a meticulous and analytical Remote Store Operations Analyst to join their dynamic team. This fully remote position focuses on optimizing the performance of retail stores by analyzing operational data, identifying trends, and providing actionable insights. You will be responsible for collecting, processing, and interpreting various data sets related to sales, inventory, customer traffic, and staffing. Key duties include developing reports and dashboards to track key performance indicators (KPIs), identifying inefficiencies in store operations, and recommending improvements to processes, policies, and resource allocation. The ideal candidate will possess strong analytical and quantitative skills, with a deep understanding of retail operations and business intelligence tools. Proficiency in data analysis software (e.g., Excel, SQL, R, Python), visualization tools (e.g., Tableau, Power BI), and statistical analysis is essential. You will work closely with store managers and regional directors, providing them with the data-driven insights needed to enhance store performance, profitability, and customer satisfaction. As a remote role, exceptional organizational abilities, self-motivation, and the capacity to work independently are critical. You must be adept at managing multiple projects, meeting deadlines, and communicating your findings clearly and effectively through virtual presentations and written reports. This is an excellent opportunity to contribute to the success of our client's retail network in **Eldoret, Uasin Gishu, KE**, by leveraging data to drive strategic decision-making, all from your remote workspace. A Bachelor's degree in Business Administration, Statistics, Economics, or a related field is required. Previous experience in retail analytics or operations is highly preferred. The ability to identify patterns, forecast trends, and propose data-backed solutions will be key to your success in this role.
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7
Senior Retail Store Manager - Remote Training & Support
Posted today
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Job Description
Our client is seeking a dynamic and experienced Senior Retail Store Manager to lead and support store operations from a remote capacity. This role will focus on driving sales performance, ensuring exceptional customer experiences, and developing high-performing store teams through virtual training and ongoing coaching. You will be responsible for setting sales targets, analyzing performance data, and implementing strategies to achieve business objectives. While the role is remote, it requires regular virtual interaction with store staff and management to provide guidance, feedback, and operational support. The ideal candidate has a strong background in retail management, a passion for customer service, and excellent leadership skills.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement sales strategies to achieve store revenue and profitability goals.
- Provide remote leadership, coaching, and performance management for store teams.
- Conduct virtual training sessions on product knowledge, sales techniques, and customer service standards.
- Analyze sales data and store performance metrics to identify trends and opportunities for improvement.
- Ensure consistent execution of visual merchandising standards and store operational procedures.
- Monitor inventory levels and manage stock replenishment to optimize sales and minimize loss.
- Foster a positive and engaging work environment for store associates.
- Handle escalated customer inquiries and resolve issues to ensure customer satisfaction.
- Collaborate with marketing and merchandising teams to align store activities with broader company initiatives.
- Stay updated on retail trends and competitor activities to maintain a competitive edge.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field; extensive relevant experience can substitute.
- Minimum of 5 years of experience in retail management, with a proven track record of driving sales and managing store operations.
- Demonstrated experience in leading and developing teams.
- Strong understanding of retail sales principles, merchandising, and inventory management.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in using retail management software, POS systems, and data analysis tools.
- Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
- Customer-centric mindset with a passion for delivering exceptional service.
- Strong problem-solving and decision-making skills.
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