What Jobs are available for Remote Insurance Claims Adjuster in Kenya?

Showing 160 Remote Insurance Claims Adjuster jobs in Kenya

Remote Insurance Claims Adjuster

54100 Kakamega, Western KES160000 Annually WhatJobs Direct

Posted 4 days ago

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Job Description

full-time
Our client, a reputable and established insurance provider, is actively seeking experienced Insurance Claims Adjusters to join their fully remote claims processing team. This role is crucial for managing customer claims efficiently and ensuring fair and timely settlements. You will be responsible for investigating, evaluating, and negotiating claims, all while providing exceptional customer service from the comfort of your home office.

Key Responsibilities:
  • Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing relevant documentation.
  • Evaluate insurance policies to determine coverage and assess the extent of liability.
  • Determine the appropriate course of action for claims, authorizing payments or denying claims based on policy terms and investigation findings.
  • Negotiate settlements with claimants or their representatives, ensuring fair and equitable resolutions.
  • Maintain detailed and accurate records of all claims activities, investigations, and communications within the claims management system.
  • Communicate clearly and empathetically with policyholders, providing updates and explaining claim decisions.
  • Adhere to all company policies, industry regulations, and legal requirements in claims handling.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Manage a caseload of claims, prioritizing tasks to meet established service level agreements.
  • Collaborate with legal counsel, repair services, and other third parties as needed.
  • Stay updated on changes in insurance laws, regulations, and industry best practices.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, Law, or a related field.
  • Minimum of 3 years of experience as an Insurance Claims Adjuster or in a similar claims handling role.
  • Possession of relevant insurance adjusting licenses (where applicable).
  • Strong understanding of insurance policies, claims investigation procedures, and settlement processes.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Exceptional negotiation and conflict resolution abilities.
  • Outstanding written and verbal communication skills, with the ability to explain complex information clearly.
  • Proficiency in using claims management software and standard office applications.
  • Ability to work independently, manage time effectively, and handle a high volume of claims remotely.
  • High level of integrity, professionalism, and customer service orientation.
This is a fully remote position offering significant flexibility and the opportunity to contribute to a trusted insurance company. If you are a skilled claims professional looking for a remote role with impact, apply now and join our dedicated team from Kakamega, Kakamega, KE .
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Lead Remote Insurance Claims Adjuster

60500 Embu, Eastern KES150000 Annually WhatJobs Direct remove_red_eye View All

Posted today

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Job Description

full-time
Our client is looking for a seasoned Lead Remote Insurance Claims Adjuster to spearhead our remote claims processing division. In this role, you will be instrumental in ensuring efficient and accurate handling of insurance claims, from initial report to final settlement, all managed remotely. You will lead a team of remote claims adjusters, providing guidance, training, and performance oversight. Your responsibilities will include reviewing complex claims, authorizing payments, and identifying potential fraud. Developing and refining claims handling procedures to enhance customer satisfaction and operational efficiency will be a core focus. You will also serve as a point of escalation for challenging cases, offering expert analysis and solutions. Maintaining compliance with all relevant insurance regulations and company policies is paramount. This position requires a thorough understanding of various insurance products (e.g., auto, property, liability) and a proven ability to manage claims in a remote environment. Strong analytical skills, keen attention to detail, and excellent decision-making capabilities are essential. You must be proficient in claims management software and communication platforms used for remote collaboration. The successful candidate will possess exceptional interpersonal skills, enabling them to effectively communicate with claimants, colleagues, and stakeholders via virtual channels. A commitment to continuous improvement and professional development within the insurance industry is expected. This is an exciting opportunity to shape the future of remote claims handling and contribute significantly to the success of our organization. Your ability to mentor and inspire a remote team, coupled with your deep insurance expertise, will be crucial for success in this demanding role. We seek individuals who are proactive, results-oriented, and dedicated to upholding the highest standards of integrity and service.
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Remote Insurance Claims Adjuster - Property

30200 Tuwan KES70000 Monthly WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is seeking a dedicated and empathetic Insurance Claims Adjuster to manage property claims in a fully remote capacity. This crucial role involves investigating insurance claims, determining liability, negotiating settlements, and ensuring timely and fair resolution for policyholders. The ideal candidate possesses excellent communication, negotiation, and analytical skills, coupled with a strong understanding of insurance policies and property damage assessment. You will be responsible for reviewing claims submissions, gathering evidence, interviewing claimants and witnesses, and assessing the extent of damages. Working remotely means you must be self-motivated, highly organized, and proficient in utilizing digital tools for claim management and communication. We are looking for individuals who can manage a caseload efficiently, maintain accurate records, and uphold the company's commitment to customer service and integrity. The role requires meticulous attention to detail to ensure all claims are processed according to policy terms and legal requirements. You will work independently, making informed decisions on claim validity and settlement amounts. Key responsibilities include conducting virtual claim inspections, coordinating with contractors and experts, preparing detailed reports, and authorizing payments. A bachelor's degree in a relevant field or equivalent work experience is required, along with relevant insurance certifications. Strong computer proficiency, including claims management software, is essential. This is an excellent opportunity for an experienced claims professional to advance their career in a flexible, remote-first environment. Your ability to empathize with clients during difficult times, while remaining objective and professional, will be key to your success. The role demands a keen understanding of construction, building codes, and repair costs to accurately assess damages. Our client values efficiency, accuracy, and ethical conduct above all else.

Key Responsibilities:
  • Investigate and evaluate property insurance claims.
  • Determine coverage, liability, and settlement amounts based on policy terms.
  • Conduct virtual claim inspections and assessments.
  • Interview claimants, witnesses, and involved parties.
  • Gather and analyze evidence, including reports, photos, and documentation.
  • Negotiate settlements with policyholders and their representatives.
  • Prepare detailed claim reports and documentation.
  • Authorize payments and manage claim files.
  • Ensure compliance with all relevant regulations and company policies.
  • Maintain accurate and up-to-date claim records in the system.

Qualifications:
  • Bachelor's degree in Business Administration, Risk Management, or a related field, or equivalent experience.
  • Proven experience as an Insurance Claims Adjuster, preferably in property.
  • Strong knowledge of insurance policies and claims procedures.
  • Excellent negotiation, communication, and interpersonal skills.
  • Proficiency in claims management software and Microsoft Office Suite.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and manage workload effectively in a remote setting.
  • High level of integrity and ethical conduct.
  • Relevant insurance certifications (e.g., AIC, CPCU) are a plus.
  • A customer-centric approach with empathy and professionalism.

This remote position based in Kitale, Trans-Nzoia, KE offers a challenging and rewarding career in insurance claims management.
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Remote Insurance Claims Adjuster - Complex Claims

00200 Ongata Rongai, Rift Valley KES95000 Annually WhatJobs Direct

Posted today

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Job Description

full-time
Our client is seeking a meticulous and experienced Remote Insurance Claims Adjuster to handle complex claims across various lines of business. This is a fully remote position, allowing you to manage claims efficiently from any location in Kenya. As a Claims Adjuster, you will be responsible for investigating, evaluating, and negotiating insurance claims to determine the extent of the insurer's liability and the amount of compensation. You will thoroughly review policy coverage, gather evidence, interview claimants and witnesses, and consult with experts as needed to assess the validity and value of claims. Prompt and fair settlement of claims while adhering to company guidelines and regulatory requirements is paramount. This role requires strong analytical and problem-solving skills, with the ability to make sound judgments based on evidence and policy terms. Excellent negotiation and communication skills are essential for effectively interacting with policyholders, legal representatives, and other parties involved in the claims process. You must be adept at documenting all aspects of the claims investigation and resolution process accurately and comprehensively. Familiarity with various types of insurance claims (e.g., property damage, liability, bodily injury) and relevant legal frameworks is highly desirable. Proficiency in claims management software and other relevant digital tools is expected. The ability to manage a caseload of complex claims efficiently and meet established service level agreements in a remote environment is crucial. This is an exceptional opportunity for a seasoned claims professional to leverage their expertise in a flexible, remote work setting, contributing to fair claim resolutions for clients in the **Ongata Rongai, Kajiado** region and across the country. If you are a dedicated professional with a commitment to integrity and efficient claims handling, we encourage you to apply.
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Senior Remote Insurance Claims Adjuster

40200 Kisumu KES90000 Annually WhatJobs Direct remove_red_eye View All

Posted today

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Job Description

full-time
Our client is looking for an experienced and detail-oriented Senior Remote Insurance Claims Adjuster to manage and resolve complex insurance claims. This is a fully remote position, offering a flexible work environment. The successful candidate will investigate, evaluate, and negotiate insurance claims across various policy types, ensuring compliance with regulations and company standards. Responsibilities include reviewing policy coverage, gathering evidence, interviewing claimants and witnesses, and determining liability. You will be responsible for accurately assessing damages, calculating settlement amounts, and preparing detailed reports for management. The role requires strong analytical and problem-solving skills, with the ability to make sound judgments under pressure. Excellent negotiation and communication skills are essential for interacting with policyholders, legal representatives, and other parties involved in the claims process. Proficiency in claims management software and a thorough understanding of insurance principles and practices are mandatory. You must be adept at managing a caseload efficiently and meeting strict deadlines. This remote role necessitates strong organizational skills and the ability to work independently with minimal supervision. Collaboration with a remote team of adjusters, underwriters, and legal counsel will be crucial, requiring effective virtual communication. We seek a highly ethical individual with a commitment to providing excellent customer service. A proven track record in insurance claims adjustment, preferably with experience in handling remote claims, is highly desirable. This is an excellent opportunity to advance your career in the insurance industry within a supportive and remote-first organization. The successful candidate will contribute significantly to the efficient and fair resolution of claims. The position is connected to the region of Kisumu, Kisumu, KE .
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Remote Insurance Claims Adjuster - Complex Cases

80200 Casuarina KES2000000 Annually WhatJobs Direct remove_red_eye View All

Posted today

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Job Description

full-time
Our client is seeking an experienced Remote Insurance Claims Adjuster to manage and settle complex claims for a diverse portfolio of policyholders. This is a fully remote position, requiring a meticulous and analytical professional with a deep understanding of insurance policies and claims processing. You will be responsible for investigating, evaluating, and negotiating the settlement of claims, ensuring compliance with all applicable regulations and company policies. The ideal candidate will have a proven track record of handling challenging claims, including property damage, liability, and casualty. Responsibilities include conducting thorough investigations, interviewing claimants and witnesses, assessing damages, determining coverage based on policy terms, negotiating settlements with policyholders and their representatives, and preparing detailed reports. You will also liaise with legal counsel and other third parties as needed. A strong understanding of insurance law and best practices is essential. A bachelor's degree in a related field, along with a minimum of 7 years of experience as a claims adjuster, is required. Relevant professional certifications (e.g., CPCU, AIC) are highly desirable. Excellent communication, negotiation, analytical, and decision-making skills are critical. This remote role offers the opportunity to work autonomously and contribute significantly to the efficient resolution of claims.
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Remote Insurance Claims Adjuster - Property & Casualty

10100 Nyeri Town KES60000 Annually WhatJobs Direct

Posted today

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Job Description

full-time
Our client is looking for a diligent and detail-oriented Remote Insurance Claims Adjuster specializing in Property & Casualty. This is a fully remote position where you will manage the claims process from initial reporting through to settlement. You will be responsible for investigating insurance claims, evaluating damages, negotiating settlements, and ensuring compliance with policy terms and regulatory requirements. The ideal candidate will possess a strong understanding of insurance principles, property damage assessment, and claims handling procedures. Excellent investigative, analytical, and communication skills are paramount for interviewing claimants and witnesses, gathering evidence, and documenting findings accurately. You will utilize various digital tools and platforms to manage claims remotely, including claims management software and virtual inspection tools. The ability to work independently, manage a caseload effectively, and make sound judgments under pressure is essential. You will maintain clear and timely communication with policyholders, legal counsel, and internal stakeholders. Experience in the insurance industry, particularly in property and casualty claims, is highly desirable. Relevant insurance certifications or licenses will be considered a significant asset. This is a rewarding opportunity to contribute your expertise to a leading insurance provider, serving clients in regions such as **Nyeri, Nyeri, KE**, and beyond, all within a flexible, remote work environment.
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Remote Insurance Claims Adjuster - Auto & Property

90102 Mumbuni KES70000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is seeking a detail-oriented and empathetic Remote Insurance Claims Adjuster to manage and process insurance claims efficiently and fairly. This position is fully remote, enabling you to work from your home office while serving clients across various regions. You will be responsible for investigating insurance claims, determining coverage, assessing damages, and negotiating settlements for auto and property insurance policies. This involves interviewing claimants and witnesses, gathering relevant documentation (e.g., police reports, repair estimates), and interpreting policy terms and conditions. Accurate assessment of losses and the ability to make sound judgments based on policy coverage and evidence are paramount. You will maintain detailed records of claim investigations, decisions, and settlements using our claims management system. Effective communication with policyholders, legal representatives, and service providers is essential throughout the claims process. The ideal candidate will have a Bachelor's degree in Business Administration, Finance, or a related field, coupled with at least 3 years of experience as an insurance claims adjuster. Prior experience handling auto and property claims is highly preferred. Relevant professional certifications (e.g., ACII, CPCU) are a significant advantage. Strong analytical, negotiation, and conflict-resolution skills are required. Proficiency in claims management software and a good understanding of insurance regulations are mandatory. This is an excellent opportunity to utilize your expertise in a remote capacity, contributing to fair and timely claims resolution for our clients, and supporting our operations within the **Machakos, Machakos, KE** service area and nationally.
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