What Jobs are available for Remote Claims Adjuster Specialist in Kenya?
Showing 157 Remote Claims Adjuster Specialist jobs in Kenya
Remote Claims Adjuster Specialist
Posted 1 day ago
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Job Description
Our client, a leading name in the insurance industry, is seeking a meticulous and dedicated Remote Claims Adjuster Specialist to join their dynamic team. This fully remote role offers a unique opportunity to manage and resolve insurance claims with efficiency and accuracy, working from the comfort of your home office. You will be responsible for investigating, evaluating, and negotiating settlements for a variety of insurance claims, ensuring compliance with policy terms and legal regulations. This involves gathering necessary documentation, interviewing claimants and witnesses, assessing damages, and making informed decisions on claim validity and payout amounts. Exceptional analytical skills, a thorough understanding of insurance policies, and strong negotiation capabilities are essential. You will maintain detailed and accurate records of all claim activities, adhering to company procedures and regulatory requirements. The ideal candidate will possess excellent communication skills, both written and verbal, to effectively interact with policyholders, legal representatives, and other stakeholders. A proactive approach to problem-solving and the ability to work autonomously in a remote setting are highly valued. You will leverage technology to manage your caseload, utilize claims management software, and participate in virtual team meetings and training sessions. This role demands integrity, empathy, and a commitment to providing outstanding service to policyholders during challenging times. Contribute your expertise to a vital function within the insurance sector, supporting clients throughout Embu, Embu, KE .
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Remote Senior Claims Adjuster - Specialist
Posted 1 day ago
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Our client, a rapidly expanding global insurance provider, is actively recruiting a highly skilled and experienced Senior Claims Adjuster to join their fully remote team. This role is critical in managing complex insurance claims, ensuring timely and fair resolution for policyholders. The successful candidate will operate from a remote location, leveraging advanced communication and claims management systems to deliver exceptional service. Your primary responsibilities will include investigating, evaluating, and negotiating settlement of complex claims across various insurance lines (e.g., property, casualty, auto). You will conduct thorough claim investigations, gathering necessary documentation, interviewing witnesses, and analyzing evidence to determine coverage and liability. This involves accurately assessing damages, obtaining repair estimates, and negotiating settlements with claimants, legal counsel, and other parties. You will be expected to maintain detailed and accurate claim files, ensuring compliance with all company policies, regulatory requirements, and legal standards. Proactive communication with policyholders, agents, and internal stakeholders is paramount to manage expectations and facilitate a smooth claims process. This role requires a deep understanding of insurance law, policy interpretation, and claims handling best practices. You will also be involved in identifying potential fraud and referring suspicious cases for further investigation. Providing guidance and mentorship to junior adjusters remotely will be part of your contribution. This is an excellent opportunity for a seasoned professional seeking the flexibility of a remote work environment combined with challenging and rewarding claims management responsibilities. A commitment to ethical conduct and customer satisfaction is essential.
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Remote Senior Claims Adjuster - Specialist Lines
Posted 1 day ago
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Job Description
Our client is looking for an experienced and detail-oriented Senior Claims Adjuster to join their dynamic, remote-first insurance team. This role will focus on handling complex claims within specialist lines of insurance, requiring a deep understanding of specific policy wordings and regulatory frameworks. You will be responsible for investigating, evaluating, and negotiating claims to ensure fair and timely resolution, all from a remote work environment. Your duties will include liaising with policyholders, legal counsel, and other relevant parties to gather necessary information, assess liability, and determine the appropriate settlement amounts. A critical aspect of this position is maintaining accurate and comprehensive claim files, documenting all activities and decisions meticulously. The ideal candidate will possess strong analytical skills, excellent judgment, and the ability to make informed decisions under pressure. You will be expected to stay abreast of industry trends and legislative changes that may impact claims handling. This is a fully remote position, meaning you will manage your workload and collaborate with colleagues virtually. We are committed to providing our remote employees with the tools and support they need to succeed, including advanced claims management software and ongoing professional development. If you are a seasoned claims professional seeking a challenging and rewarding remote opportunity, this role offers the chance to significantly contribute to our client's success while enjoying the flexibility of working from home. You will be an integral part of a team that values expertise, integrity, and efficient claims management. Your ability to communicate complex insurance concepts clearly and concisely to various stakeholders will be paramount. We seek individuals who can demonstrate a proven track record in managing high-value or intricate claims and a commitment to delivering exceptional service. This role requires a proactive approach to claim resolution and a strong understanding of risk assessment.
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2
Senior Claims Adjuster - Remote Specialist
Posted 1 day ago
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Job Description
Our client, a leading insurance provider, is looking for a seasoned Senior Claims Adjuster to join their established yet agile, fully remote team. This role is critical in ensuring accurate and efficient processing of insurance claims, providing exceptional service to policyholders, and maintaining the integrity of our client's claims handling procedures. You will be responsible for managing a complex caseload of claims, investigating thoroughly, determining coverage, negotiating settlements, and authorizing payments in line with policy terms and regulatory requirements. This position demands a keen eye for detail, strong analytical skills, and the ability to make sound judgments under pressure. As a remote specialist, you will utilize advanced digital tools and communication platforms to connect with claimants, assess damages (potentially via virtual means or coordinating third-party assessments), and collaborate with internal and external stakeholders, including legal counsel and repair services. You will also play a key role in mentoring junior adjusters and contributing to the continuous improvement of claims processes and customer satisfaction. The successful candidate will demonstrate a deep understanding of insurance principles, claims law, and best practices in claims management. Excellent written and verbal communication skills are essential, as is a commitment to ethical conduct and customer advocacy. This is a unique opportunity to work from anywhere within Kenya, contributing to a robust insurance framework while enjoying the autonomy and flexibility of a remote work environment. The role is based in **Nyeri, Nyeri, KE**, but offers complete remote flexibility.
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3
Senior Insurance Claims Adjuster - Remote Analysis
Posted 1 day ago
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Job Description
Our client, a leading insurance provider committed to exceptional service, is seeking a highly experienced Senior Insurance Claims Adjuster to join their fully remote operations team. In this critical role, you will be responsible for evaluating, investigating, and settling insurance claims efficiently and accurately, ensuring adherence to company policies and regulatory requirements. The ideal candidate will possess a keen analytical mind, strong negotiation skills, and a comprehensive understanding of insurance claim processes across various policy types. You will manage a diverse portfolio of claims, conduct thorough investigations (which may involve coordinating with remote adjusters or third-party vendors), determine coverage, negotiate settlements with policyholders and claimants, and ensure timely resolution. This position requires excellent communication skills, the ability to interpret complex policy language, and proficiency with claims management software. You will also be tasked with providing guidance and mentorship to junior adjusters, contributing to the overall expertise and performance of the remote claims department. A commitment to customer satisfaction and a high degree of integrity are essential. This is an excellent opportunity to leverage your extensive claims expertise within a flexible, remote-first environment, contributing significantly to the company's reputation for fairness and efficiency. You will play a key role in maintaining high standards of claim handling and customer service while working from anywhere.
Responsibilities:
Responsibilities:
- Investigate, evaluate, and settle insurance claims in accordance with policy terms and conditions.
- Determine coverage and liability by meticulously reviewing policy documents and claim details.
- Conduct detailed investigations, which may include reviewing reports, photos, and statements.
- Communicate effectively with policyholders, claimants, attorneys, and other involved parties.
- Negotiate settlements within authorized limits, aiming for fair and equitable resolutions.
- Prepare comprehensive claim files, documenting all activities and decisions.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Provide guidance and mentorship to junior claims adjusters.
- Identify potential fraud and escalate suspicious claims as per protocol.
- Maintain high standards of customer service and professionalism throughout the claims process.
- Bachelor's degree in Business, Finance, or a related field, or equivalent experience.
- Minimum of 7 years of experience in insurance claims adjusting.
- Possession of relevant professional insurance certifications (e.g., ACII, IIK) is highly desirable.
- In-depth knowledge of various insurance lines (e.g., property, casualty, auto, liability).
- Proven experience with claims management software and digital tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong negotiation and communication skills.
- Ability to work independently, manage workload effectively, and meet deadlines.
- Demonstrated ability to work remotely with a high degree of self-discipline.
- Unwavering integrity and commitment to ethical practices.
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4
Remote Senior Claims Adjuster - Complex Loss Specialist
Posted 1 day ago
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Job Description
Our client, a leading insurance carrier, is seeking an experienced and highly organized Senior Claims Adjuster to join their fully remote claims department. This crucial role focuses on investigating, evaluating, and negotiating complex insurance claims, ensuring fair and timely resolutions while upholding company standards and regulatory compliance. You will manage a caseload of high-value and intricate claims, requiring meticulous attention to detail, strong analytical skills, and excellent negotiation abilities. The ideal candidate possesses a deep understanding of insurance policies, legal liabilities, and investigative procedures. This position is 100% remote, offering the flexibility to work from your home office anywhere in Kenya. You will collaborate closely with policyholders, legal counsel, repair professionals, and internal stakeholders using advanced communication and claims management software. Responsibilities include:
Qualifications:
This fully remote role offers a challenging and rewarding career opportunity within the insurance industry, allowing you to utilize your expertise from a flexible home-based setup.
- Investigating and analyzing complex insurance claims to determine coverage and liability.
- Evaluating damages and estimating repair or replacement costs.
- Negotiating settlements with policyholders, claimants, and their representatives.
- Gathering and reviewing relevant documentation, including police reports, medical records, and expert opinions.
- Conducting interviews with involved parties to gather information.
- Communicating claim status updates to policyholders and stakeholders.
- Ensuring compliance with all applicable insurance laws and regulations.
- Maintaining accurate and detailed claim files and documentation.
- Identifying potential subrogation or salvage opportunities.
- Mentoring and providing guidance to junior claims adjusters.
- Contributing to the development of claims handling best practices.
Qualifications:
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Minimum of 5 years of experience in insurance claims adjusting, with a significant focus on complex or commercial claims.
- Proven ability to manage a diverse caseload and negotiate effectively.
- Strong understanding of insurance policies, contract language, and legal principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in claims management software and MS Office Suite.
- Exceptional written and verbal communication skills.
- High level of integrity and attention to detail.
- Ability to work independently, manage time effectively, and maintain productivity in a remote environment.
- Relevant insurance certifications (e.g., Associate in Claims - AIC) are highly desirable.
This fully remote role offers a challenging and rewarding career opportunity within the insurance industry, allowing you to utilize your expertise from a flexible home-based setup.
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5
Insurance Claims Adjuster
Posted 1 day ago
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Job Description
Our client, a reputable insurance company, is seeking a dedicated Insurance Claims Adjuster to manage and process claims efficiently. This is a field-based contractor role requiring active engagement with policyholders and relevant parties. You will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and ensuring fair and timely resolution for various types of claims, including property, auto, and liability. The ideal candidate possesses strong investigative skills, excellent negotiation abilities, and a commitment to providing exceptional customer service.
Responsibilities:
Responsibilities:
- Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing relevant documents.
- Determine the extent of liability and coverage based on policy terms and conditions.
- Assess damages and negotiate fair settlements with policyholders and third parties.
- Coordinate with repair shops, medical providers, legal counsel, and other relevant parties as needed.
- Prepare detailed damage estimates and claim reports.
- Ensure claims are processed accurately and in compliance with company policies and regulatory requirements.
- Maintain organized and up-to-date claim files.
- Provide clear explanations of policy coverage and claim procedures to policyholders.
- Identify potential fraud indicators and escalate suspicious claims for further investigation.
- Manage a caseload of claims, ensuring timely progress and resolution.
- Attend required meetings and training sessions to stay updated on insurance practices and regulations.
- Represent the company professionally in all interactions with clients and external parties.
- High school diploma or equivalent; a Bachelor's degree is preferred.
- Proven experience as an Insurance Claims Adjuster or in a similar role.
- Valid Kenyan Driver's License and a reliable vehicle for field visits.
- Strong understanding of insurance policies, claims processes, and relevant legal frameworks.
- Excellent investigative, analytical, and problem-solving skills.
- Exceptional negotiation and communication abilities.
- Proficiency in claims management software and MS Office Suite.
- High level of integrity and ethical conduct.
- Ability to manage time effectively, prioritize tasks, and meet deadlines.
- Strong customer service orientation.
- Willingness to travel within the assigned territory and conduct field investigations.
- Relevant insurance certifications or licenses are a strong asset.
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6
Lead Insurance Claims Adjuster
Posted 1 day ago
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Job Description
Our client, a prominent player in the insurance industry, is seeking a highly experienced Lead Insurance Claims Adjuster to join their fully remote team. This leadership role is responsible for overseeing a team of claims adjusters, ensuring the efficient and accurate processing of insurance claims, and maintaining exceptional customer service standards. You will play a crucial role in developing claims handling best practices, providing expert guidance, and contributing to the overall success of the claims department.
Responsibilities:
The successful candidate will possess a deep understanding of various insurance lines, claims investigation techniques, and settlement negotiation. Excellent communication, interpersonal, and organizational skills are essential for managing a remote team and diverse caseload. A proven ability to handle complex claims and guide others through the process is required.
Responsibilities:
- Lead and mentor a team of insurance claims adjusters, providing guidance on complex claims and case management.
- Develop and implement efficient claims processing procedures and protocols to ensure timely and accurate resolution.
- Review and approve complex or high-value claims, ensuring compliance with policy terms and conditions.
- Conduct thorough investigations of insurance claims, including gathering evidence, interviewing witnesses, and assessing damages.
- Negotiate settlements with policyholders and third parties in a fair and equitable manner.
- Ensure adherence to all relevant insurance regulations and company policies.
- Train and develop claims adjusters, enhancing their technical skills and customer service capabilities.
- Analyze claims data to identify trends, potential fraud, and areas for process improvement.
- Manage the claims backlog and prioritize workload effectively to meet service level agreements.
- Liaise with legal counsel, external adjusters, and other stakeholders as needed.
- Contribute to the development of training materials and ongoing professional development for the claims team.
- Foster a collaborative and high-performing team environment, promoting best practices in claims handling.
- This position is ideal for a seasoned professional seeking to leverage their expertise in a remote capacity, supporting clients and operations related to Mlolongo, Machakos, KE . The successful candidate must demonstrate strong leadership, analytical, and decision-making skills, with a commitment to delivering outstanding service in a remote-first environment.
The successful candidate will possess a deep understanding of various insurance lines, claims investigation techniques, and settlement negotiation. Excellent communication, interpersonal, and organizational skills are essential for managing a remote team and diverse caseload. A proven ability to handle complex claims and guide others through the process is required.
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