What Jobs are available for Massage Therapy in Kenya?

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Skinsational Wellness Spa is looking for a Skilled Spa Therapist to join us

If you have experience in facials, waxing, and massage, plus a passion for wellness and customer care — we'd love to hear from you.

Send your CV to:

• Conduct virtual consultations to assess client needs and recommend treatments.
• Provide expert advice on skincare, beauty treatments, and wellness.
• Educate clients on product usage and at-home care routines.
• Develop personalized treatment plans and product recommendations.
• Create engaging online content related to beauty and wellness.
• Stay current with industry trends, products, and techniques.
• Maintain client records and track progress.
• Offer remote support and guidance to clients.
• Promote a holistic approach to beauty and well-being.

• Certified Aesthetician or licensed Esthetician.
• Proven experience in providing a range of beauty and skincare treatments.
• In-depth knowledge of skincare ingredients, formulations, and techniques.
• Excellent communication, listening, and interpersonal skills.
• Familiarity with virtual consultation platforms and digital communication tools.
• Passion for the beauty and wellness industry.
• Ability to work independently and manage client schedules in a remote setting.
• Strong organizational skills and attention to detail.
• Adept at providing empathetic and personalized client service.

• Perform a variety of spa treatments, including massages (Swedish, deep tissue, aromatherapy), facials, manicures, pedicures, waxing, and body wraps.
• Travel to client locations within the designated service area, ensuring punctuality and professionalism.
• Set up and maintain a clean, serene, and professional treatment space at the client's premises.
• Conduct client consultations to understand their needs, preferences, and any contraindications before treatments.
• Provide expert advice on skincare, wellness, and post-treatment care.
• Use and recommend professional spa products effectively during treatments.
• Maintain strict hygiene standards and sterilization protocols for all equipment and tools.
• Manage appointment schedules and ensure efficient use of travel time.
• Handle client inquiries and bookings with professionalism and courtesy.
• Process payments accurately and efficiently.
• Continuously update knowledge and skills on new spa techniques and product lines.
• Ensure client satisfaction by delivering exceptional service and a personalized experience.
• Maintain a professional appearance and demeanor at all times.
• Build rapport with clients to encourage repeat bookings and positive reviews.
• Adhere to all company policies and procedures.

• Certified and experienced Spa Therapist with a recognized qualification in massage therapy, beauty therapy, or a related field.
• Minimum of 2 years of practical experience in delivering a wide range of spa treatments.
• Excellent knowledge of anatomy, physiology, and contraindications for various treatments.
• Proficiency in at least 3-5 different types of massage and facial techniques.
• Strong customer service skills with the ability to create a calming and welcoming atmosphere.
• Excellent communication and interpersonal skills in Swahili and English.
• Ability to work independently and manage time effectively.
• Must possess own reliable transportation and a valid driver's license.
• Willingness to travel within the Mombasa region.
• A flexible schedule, including availability on weekends and evenings.
• Professional grooming and a positive attitude.
• Ability to maintain client confidentiality.
• First Aid certification is an advantage.

Company Description
The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri's Limuru Road, fairly close to Nairobi's city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

Job Description
We are seeking a skilled and compassionate Spa Therapist (Ayurvedic Specialist) to join our team in Nairobi, Kenya. As a Spa Therapist, you will play a crucial role in providing exceptional wellness experiences to our valued guests, helping them relax, rejuvenate, and achieve their health and beauty goals.

• Perform a wide range of spa treatments, including massages, facials, body wraps, and other therapeutic services
• Conduct thorough consultations with clients to assess their needs and customize treatment plans
• Provide expert advice on skincare, relaxation techniques, and overall wellness
• Maintain a clean, hygienic, and safe spa environment
• Manage appointment schedules and use spa booking systems efficiently
• Collaborate with team members to ensure seamless guest experiences
• Stay updated on the latest trends and techniques in the spa industry
• Promote and recommend spa products and services to clients
• Ensure compliance with all spa policies, procedures, and safety regulations
• Participate in ongoing training and professional development opportunities

Qualifications

• Proven experience as a Spa Therapist in a luxury spa, hotel, or resort setting
• Certification in spa therapy, massage therapy, or a related field
• Expertise in a variety of massage techniques, facial treatments, and body therapies
• Strong knowledge of skincare products, their applications, and benefits
• Excellent interpersonal and communication skills with a friendly, empathetic demeanor
• High level of professionalism and meticulous attention to detail
• Ability to create a warm, welcoming, and relaxing environment for guests
• Proficiency in spa booking systems (experience with Book4Time is a plus)
• Understanding of and adherence to hygiene and safety protocols in a spa environment
• Physical stamina to perform treatments throughout the day
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Commitment to ongoing learning and staying current with industry trends
• Strong time management and organizational skills
• Ability to work effectively both independently and as part of a team

Additional Information

Should be an Ayurvedic Specialist

• Provide advanced therapeutic treatments and consultations remotely.
• Develop personalized wellness plans for clients.
• Mentor and train junior spa therapists virtually.
• Ensure high standards of client care and satisfaction.
• Contribute to the development of new treatment protocols.
• Manage client appointments and service flow virtually.
• Maintain accurate client records and documentation.
• Uphold the spa's brand reputation and service excellence.
• Stay updated on the latest wellness trends and techniques.
• Potentially assist with remote operational or client service management tasks.

• Certification or Diploma in Massage Therapy or a related field.
• Minimum of 5 years of experience as a Spa Therapist.
• Proficiency in a wide range of spa treatments and modalities.
• Excellent knowledge of anatomy, physiology, and therapeutic techniques.
• Outstanding communication, interpersonal, and client service skills.
• Ability to build strong rapport and trust with clients virtually.
• Strong organizational and time management skills.
• Self-motivated and able to work independently in a remote setting.
• Passion for wellness and client well-being.

• Perform a wide range of esthetic treatments, including facials, microdermabrasion, chemical peels, and waxing, tailored to individual client needs.
• Administer various massage techniques such as Swedish, deep tissue, sports massage, and hot stone therapy.
• Conduct thorough client consultations to assess skin conditions, provide recommendations, and develop personalized treatment plans.
• Educate clients on proper skincare routines and product usage.
• Maintain a clean, sanitary, and well-organized treatment environment, adhering to all health and safety regulations.
• Manage client appointments, maintain accurate records, and process payments.
• Develop and maintain strong client relationships, encouraging repeat business and positive referrals.
• Contribute to the spa's online presence through content creation for social media and blog posts related to beauty and wellness (remote task).
• Assist in training new staff members on treatment protocols and customer service standards.
• Evaluate and source new high-quality spa products and equipment.
• Remote contribution to developing new service offerings and marketing strategies.

• Valid Esthetician license and Massage Therapy certification from a recognized institution.
• Proven experience as an Esthetician and Massage Therapist, with a strong portfolio of services offered.
• In-depth knowledge of skin physiology, various skin types, and common skin concerns.
• Proficiency in multiple massage modalities.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work effectively both independently and as part of a team.
• Strong organizational and time management skills.
• Passion for the beauty and wellness industry, with a commitment to continuous learning.
• Experience with spa management software is advantageous.
• Must be available to work in Embu, Embu, KE for scheduled client appointments and remote tasks.

• Conduct comprehensive skin analyses and provide personalized consultations to clients, assessing their needs and recommending appropriate treatments.
• Perform a variety of advanced esthetic treatments, including facials, microdermabrasion, chemical peels, and LED therapy.
• Educate clients on skincare best practices, product ingredients, and at-home treatment plans.
• Maintain detailed client records, including treatment history, progress notes, and product recommendations.
• Stay up-to-date with the latest trends, techniques, and technologies in the esthetics and beauty industry.
• Adhere to strict sanitation and sterilization protocols to ensure a safe and hygienic environment.
• Provide exceptional customer service, ensuring clients feel comfortable, relaxed, and well-cared for.
• Promote and sell skincare products and services, meeting individual sales targets.
• Collaborate with other wellness professionals to offer holistic treatment plans.
• Continuously enhance skills and knowledge through ongoing training and professional development.

• Relevant certification or diploma in Esthetics from an accredited institution.
• Minimum of 5 years of experience as a practicing Esthetician or Spa Therapist.
• Proficiency in a wide range of advanced skincare techniques and treatments.
• Strong knowledge of skin anatomy, physiology, and common skin conditions.
• Excellent communication, interpersonal, and customer service skills.
• Ability to build rapport and trust with clients.
• Sales and product recommendation experience is a plus.
• Certification in specific treatments (e.g., laser, microneedling) is advantageous.
• Ability to work independently and manage time effectively in a remote setting.
• Passion for the beauty and wellness industry.

• Conduct virtual skin consultations using video conferencing and client questionnaires to assess skin types, conditions, and concerns.
• Develop personalized skincare routines and recommend appropriate products based on client needs and goals.
• Educate clients on proper skincare techniques, ingredient benefits, and the importance of a consistent regimen.
• Provide online support and follow-up consultations to monitor progress and adjust treatment plans as needed.
• Stay up-to-date with the latest trends, ingredients, and technologies in the beauty and wellness industry.
• Create engaging content (e.g., blog posts, social media tips, video tutorials) related to skincare and esthetics.
• Maintain accurate and confidential client records in the CRM system.
• Collaborate with the marketing team to promote services and products.
• Troubleshoot client issues and provide effective solutions.
• Uphold the highest standards of professionalism and client care in a remote setting.

• Certified Esthetician or Cosmetologist with relevant professional licenses.
• Minimum of 5 years of experience as an Esthetician, with a strong background in client consultations and treatment planning.
• In-depth knowledge of various skin types, conditions (acne, rosacea, aging, hyperpigmentation), and professional treatment protocols.
• Familiarity with a wide range of skincare ingredients and their efficacy.
• Excellent communication, interpersonal, and active listening skills, crucial for remote client interaction.
• Proficiency in using virtual communication platforms (Zoom, Google Meet, etc.) and CRM software.
• Strong understanding of digital marketing principles and content creation is a plus.
• Ability to work independently, manage time effectively, and maintain a structured remote work schedule.
• A passion for helping others achieve healthy, radiant skin.
• Tech-savvy and comfortable navigating online tools and platforms.