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Company Description

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Role Description

This is a full-time on-site role for a Human Resources Officer, located in Nairobi. The Human Resources Officer will be responsible for managing HR activities, developing and implementing HR policies, maintaining employee relations, and creating job descriptions. The role will involve day-to-day tasks such as overseeing the recruitment process, handling employee concerns, conducting performance evaluations, and ensuring compliance with labor regulations.

Qualifications

• HR Management and Human Resources (HR) skills
• Experience in developing and implementing HR Policies
• Strong skills in Employee Relations
• Proficient in Job Description Development
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in a similar role is an advantage

Job Advert:
HR Assistant (Shared Services)

Location:
Nairobi

Department:
People and Culture

About 4G Capital

4G Capital is the leading provider of unsecured working capital loans and enterprise

training to small and micro-entrepreneurs across Kenya and Sub-Saharan Africa.

Guided by our mission of financial inclusion and empowerment, we have supported

thousands of entrepreneurs to grow thriving businesses, create jobs, and drive

community growth.

By combining cutting-edge technology with a human touch, we deliver meaningful

impact at scale. Joining us means becoming part of a purpose-driven, innovative, and

high-performing team shaping the future of inclusive finance in Africa.

The Opportunity

We are looking for a highly motivated HR Assistant – Shared Services to join our

People & Culture team. This role will provide day-to-day support across HR operations,

with a focus on attendance and leave management, data integrity, HRIS administration,

and employee records. The ideal candidate is detail-oriented, proactive, and passionate

about delivering excellent HR service that supports both our people and our mission.

What You Will Do

 Support consistent implementation of HR policies and provide guidance to staff

and managers.

Maintain up-to-date and audit-ready employee records including contracts,

transfers, promotions, and terminations.

nsure data accuracy in Sage HRIS for employee details, reporting lines, and

status changes.

rack attendance and leave, ensuring timely approvals, accurate balances, and

compliance.

ssist in recruitment by coordinating interviews, communication, and

documentation.

acilitate smooth onboarding for new joiners and manage offboarding processes.

romote a positive and inclusive workplace culture through HR engagement

initiatives.

What We're Looking For

achelor's degree in Human Resources, Business Administration, or a related

field.

ctive membership with the Institute of Human Resource Management (IHRM).

–2 years' experience in HR generalist roles, preferably within shared services or

fast-paced organizations.

 ficiency with HRIS (experience with Sage HRIS is an advantage).

trong organizational, communication, and problem-solving skills.

igh integrity, professionalism, and commitment to confidentiality.

Why Join Us?

At 4G Capital, you'll be part of a team that's transforming lives through inclusive finance.

We offer opportunities for growth, continuous learning, and the chance to make a

meaningful impact in communities across Africa.

Zocom Limited
, a leading provider of
Personal Protective Equipment and safety gear
, is seeking a
motivated and organized HR Assistant (with Front Office Skills)
to join our dynamic team. You will play a vital role in supporting our HR department by ensuring efficient administrative operations, managing front office duties, and contributing to a smooth employee experience.

This position is ideal for someone who enjoys working with people, is detail-oriented, and thrives in a fast-paced environment.

NET PAY:-30,000

Key Roles include;

Human Resource Support

• Assist in recruitment processes including job postings, interview scheduling, and candidate communication.
• Support onboarding and induction of new employees.
• Maintain and update employee records.

Front Office Management

• Serve as the first point of contact for visitors and clients in a professional and welcoming manner.
• Manage phone calls, emails, and general correspondence.
• Maintain a clean and organized reception area.
• Handle incoming and outgoing mail, parcels, and deliveries.

Administrative Support

• Manage office supplies and stationery.
• Assist in organizing internal meetings, trainings, and company events.
• Provide general administrative support to the HR department and management.

Qualifications & Experience

• Diploma or Degree in Human Resource Management, Business Administration, or related field.
• 1–2 years of experience in an HR and administrative role.
• Previous experience in front office or customer service is an added advantage.

Skills and Competences

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High level of confidentiality and professionalism.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Positive attitude, professional grooming, and a team-player mindset.
• Ability to work efficiently under pressure.

How to Apply:

Interested and qualified candidates are invited to send their CV to with the subject line
HR Assistant (with Front Office Skills)
by 20th October 2025.

Only shortlisted candidates will be contacted.

We are seeking a highly capable and service-oriented Human Resources Officer to support our dynamic team based in Nairobi, Kenya. In this role, you will be the first point of contact for HR-related matters, ensuring smooth and efficient delivery of core HR functions such as recruitment, onboarding, employee relations, and compliance. You will work closely with line managers, employees, and the General Manager to help drive a positive employee experience while maintaining alignment with our HR strategy and business goals.

Role responsibilities:

HR Recruitment and Onboarding

• Administer and execute on all approved staff authorizations with line managers and approvers.
• Support the line manager in the recruitment process with key vacancies for junior/skilled workers level.
• Working with the recruitment specialist to ensure the interview process concludes timeously and successfully.
• Liaise with the agreed line managers and South African HR Team in the arranging new employee functional induction plan and ensure smooth implementation of the plan.
• Tracking the HR onboardings steps to ensure that all new employees are timeously admitted to the relevant Systems, Provident Funds, Medical scheme and Funeral Benefit Fund.
• Manage the effective end-to-end onboarding process for new specialist and skilled workers, including check-ins 1 month and 3 months.
• Meet with allocated line managers on a monthly basis and provide them with HR Related support for new staff. (e.g. Trouble shooting issues, checking KPIs, checking job profiles were agreed, checking HR policies are discussed).

HR Operational Tasks

• Monitor HR Legislation in country and update management of regular changes.
• Ensure effective and timely follow-up and resolving of HR and Payroll related queries.
• Facilitate and administer the timely processing of all paperwork on PowerApps relating to staff changes e.g. terminations, new hires, personnel movements, appointments and promotions.
• Update and maintenance of HR Records with new employee information, changes in benefits and other details
• Update and take accountability for the teams HR tracker monitoring key monthly HR processes and advising the Head where intervention is required for cut off deadlines or possible issues (Including temps ending, new starts, termination status, incapacity cases, status changes, maternity agreements)
• Check the Job Confirmation list monthly and recommend corrections if required.
• Assist in the collation of information for reporting purposes and sometimes compiling various reports and presentations as directed by HR Head.
• Maintain an efficient e-filing and follow up system for all HR and other confidential documents to ensure timely processing with the various departments.
• Ensure all information is captured in the relevant folders on the One drive with corresponding documents in the file.
• Provide HR guidance to agreed line managers on discipline, retention and absenteeism
• As directed/guided by the HR Head provide line manager with day-to-day support with basic HR Queries.
• Ensure job profiles and org structures are up to date for the team.
• With support from the South African HR Team, assist the line managers with handling grievances, discipline and employee concerns including sending out documentation, setting up hearings.
• Support the HR Head to facilitate feedback sessions and collation of action plans on a tracker for your agreed teams.
• Take on agreed duties in key HR initiatives to increase employee engagement (Including quarterly recognition, special days, birthday reminders monthly)

HR Projects and Initiatives

• Implement agreed HR Projects per quarter including but not limited to:
• Co-ordination of all wellness events and activities to employees on a need's basis.
• Career Day Events.
• Wellness days
• Internship Programme Onboarding and Placement
• Recognition Programme launches
• Women's Committee

Minimum requirements:

To be successful in this role, you will need a relevant qualification in Human Resources or Business Administration, along with a minimum of three years' experience in an HR support role—ideally within the manufacturing sector. You should have hands-on experience in key HR processes such as recruitment, onboarding, employee engagement, discipline handling, and responding to payroll queries. Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint, is essential.

Strong communication and interpersonal skills are critical, as the role requires frequent interaction with employees, line managers, and external partners. You must be comfortable working under pressure, managing multiple projects simultaneously, and maintaining high levels of accuracy and attention to detail. A structured approach to work, excellent time management, and a customer service mindset are key traits we're looking for. Additionally, you should be a collaborative team player with the flexibility to across different work time zone differences.

"We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices"

Recruit and onboard domestic service providers and internal staff.

Conduct background checks and verification of service providers.

Prepare and manage contracts, offer letters, and documentation.

Maintain staff and service provider databases on our digital platform.

Coordinate training sessions, interviews, and follow-ups after placements.

Handle daily office admin, communication, and filing.

Support community engagement and recruitment drives.

• Assist in the recruitment process by posting job ads, screening resumes, and scheduling interviews.
• Support the onboarding of new employees, ensuring all necessary paperwork and orientations are completed virtually.
• Maintain employee records and HR databases, ensuring accuracy and confidentiality.
• Respond to employee inquiries regarding HR policies, benefits, and payroll.
• Assist in the administration of employee benefits programs.
• Help organize and facilitate virtual HR training sessions and employee engagement activities.
• Support the HR team with reporting and data analysis.
• Assist in ensuring compliance with labor laws and company policies.
• Help in developing and updating HR documentation and procedures.
• Contribute to creating a positive and inclusive remote work environment.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Previous internship or entry-level experience in an HR-related role is preferred.
• Strong understanding of HR principles and best practices.
• Excellent organizational and time-management skills.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with HR Information Systems (HRIS) is a plus.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problem-solving abilities and a proactive approach.
• Ability to work independently and collaboratively in a fully remote setting.
• Reliable internet connection and a dedicated home office setup are essential.

Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP),the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya and elsewhere, by providing administrative, security, conference and information services. For more information, visit This post is located in the Human Resources Management Service (HRMS), Division of Administrative Services (DAS), UNON. The incumbent reports to the Chief, Human Resources Management Service.

Responsibilities
Competencies

Education

Job - Specific Qualification

Work Experience

Languages

Assessment

Special Notice

United Nations Considerations

No Fee

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