1 jobs in Kienyeji Culture
Social Media
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Job Description
We are a fast-growing small business specializing in fresh, authentic kienyeji chicken. Our mission is to provide quality products while giving our customers a seamless and personal experience—from the moment they place an order to when their chicken reaches their doorstep.
Job Overview:
We are looking for a proactive and organized Social Media & Customer Service Coordinator to join our team. This role is key in managing our online presence, handling customer orders, and ensuring every customer has a smooth and satisfying experience with us.
Key Responsibilities:
• Create engaging content for our social media platforms to promote our kienyeji chicken and connect with customers.
• Respond quickly and professionally to customer inquiries and messages.
• Process orders accurately and coordinate timely deliveries.
• Confirm payments and maintain clear transaction records.
• Follow up with customers for feedback, address any concerns, and build lasting relationships.
• Support sales promotions and marketing campaigns to grow our reach and customer base.
Qualifications:
• Familiarity with social media platforms and basic digital marketing.
• Strong communication and customer service skills.
• Organized, detail-oriented, and able to multitask.
• Experience in customer service or order management is an added advantage.
• Comfortable with basic tools such as spreadsheets, mobile payment systems, or simple CRMs.
Why Join Us?
This is more than just a job—it's an opportunity to grow with a proudly Kenyan small business. Your work will directly contribute to our success and customer satisfaction. We value creativity, dedication, and a positive attitude, and we are excited to welcome someone who shares our passion for delivering quality kienyeji chicken and excellent service.
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