2 jobs in Doveypharma ltd

Beauty and Wellness Lead

Nairobi, Nairobi Doveypharma ltd

Posted 10 days ago

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Job Description

A Beauty and Wellness Lead in the skin care and supplements at doveypharma limited will serve as an customer-facing role, providing expert advice on products, recommending personalized solutions, and driving sales through demonstrations and consultations. Responsibilities include maintaining a welcoming sales environment, educating clients on ingredients and applications, handling sales and customer follow-up, and potentially managing inventory or participating in store events.

Key Responsibilities

Customer Consultation:

Provide personalized advice and recommendations on skincare, cosmetics, and supplement products based on a client's complexion, needs, and preferences.

Product Expertise:

Explain product details, including ingredients, application methods, and benefits for skin health and wellness.

Sales and Customer Experience:

Focus on providing an exceptional customer experience from approach to closing the sale and following up with the client to build loyalty.

Product Demonstrations:

Conduct live demonstrations of products to show their effectiveness and application techniques.

Sales Management:

Handle sales, process returns, and maintain a balanced cash register to support store goals.

Store Presentation:

Maintain a clean, tidy, and welcoming selling area to enhance the customer environment.

Key Skills

Customer Service Orientation:

A strong ability to provide exceptional customer service and build client relationships.

Product Knowledge:

Familiarity with a wide range of skincare, cosmetic, and wellness products, including their ingredients and benefits.

Communication Skills:

The ability to clearly explain product features and benefits and engage effectively with customers.

Sales Acumen:

Skills in selling products, processing transactions, and contributing to sales
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Admin Assistant

Nairobi, Nairobi Doveypharma ltd

Posted 10 days ago

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Job Description

Key Roles and Responsibilities

Scheduling and Coordination:

Manage calendars, schedule appointments, arrange meetings, and coordinate events for individuals or teams.

Communication:

Answer phones, manage correspondence, and draft memos, emails, and other documents.

Information Management:

Create and maintain organized filing systems, databases, and records for easy access.

Office Operations:

Order and manage office supplies, ensure office equipment is in good working order, and handle basic bookkeeping tasks.

Document Preparation:

Prepare presentations, edit documents, and perform data entry and analysis.

Visitor Assistance:

Greet and assist visitors, serving as a point of contact for guests and clients.

Travel Arrangements:

Book travel, make accommodations, and process expense reports for staff.

Administrative Support:

Provide general assistance to colleagues, ensuring the overall smooth functioning of the office environment.
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